Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. Click here to…

A mentor of mine, Christian Simpson, sent me an email this morning reminding me that today is April Fool's Day. It's a holiday that I haven't noticed much since I was twelve. His email made me take notice again.

Here's…

Reviver’s Rplate receives award at 8^th International Smart City Expo in Dubai

Foster City, CA – April 1, 2019 – Reviver, creator of the Rplate, the world’s first digital license plate platform, has been selected as a global leader for Smart License Plates and received the award for Best Smart Transportation Solution at the 8th International Smart City Expo in Dubai, UAE.  The 2019 Smart City…

Hidden profit opportunities exist throughout most dealerships. Whether those opportunities present themselves through service customers migrating to sales or sales customers that become service customers, all can lead to increased revenue and building relationships with your customers. Many dealers, however, don't incentivize those handoffs, so these episodes…

If the windshield of your vehicle has been cracked or chipped, you would either have to repair or replace it. Regardless of the cause, you need to focus on the severity of the damage to make a calculated and informed decision. It is important to make sure that your decision doesn’t end up making the windshield even worse.

Here are a few key…

Just as you plan to quit smoking and start thinking about switching to vaping, you get a lot of choices, many options, and every option brings in some queries and curiosities in your mind. If the world of vaping is new for, you are just learning the meanings of terms like vaping device, vape pods, vape juice, etc., then it’s time to learn all about the most used item in the world of vaping,…

Chicago, IL—April 1, 2019— Affinitiv, the retail auto industry's leading marketing technology provider, has appointed Kevin McShane as Chief Revenue Officer (CRO). McShane is a 20-year veteran of the enterprise software and services industry, and brings years of experience deeply rooted in marketing technology.

 …

Local Search Group proudly announces an entirely new concept in automotive retail via CustomerRaters.com.

“Dealers are typically evaluated by consumers, but we know there’s a better ecosystem when there’s mutual accountability,” said Jim Flint, CEO and Founder of Local Search Group.

The new website creates a paradigm shift…

Albany, NY – April 1 , 2018​ – Auto/Mate Dealership Systems' Customer Care Manager Ken Rock will present "How to SPOT & STOP Policy and Shop Supply Abuse" at the upcoming Digital Dealer 26 Convention & Expo in Orlando, FL. Rock's session is scheduled for Thursday, April 11 at 11:10 am…

"The auto industry can be such a great business," says Chris Saraceno. "But it also can be a life sentence."

What good is making a living if you're killing yourself to do it?

Today's guest on the…

One of the reasons video captures your customers’ attention and engages them so effectively is that, when done properly, it tells a story. I came across a great article on AdWeek.com, which shares how the scooter company…

As countless studies will attest, the effectiveness of texting, email, social media, and multiple other digital…

This week, Jeff discusses key steps to making your day as productive as possible. Whether it starts with a mindset or getting to work early, these simple and realistic steps will encourage you to make the most of your time at the dealership. Maximize the opportunity and be as productive as possible to put you in the top 20% of service writers in America! Copyright 2019 Wm Jeff Cowan

Website: automotiveservicetraining.com

Call: 800-248-2931 or Email:…

We all like to drive or be driven in a clean and sharp-looking car. Not only does it make us feel better, but it also retains more of its value if we decide to sell it. Most car owners treat their cars with due attention. One of the reasons might be the fact that they spent a lot of money on the purchase of their vehicle and they feel responsible for its maintenance and care. Only a car that has been properly maintained from day one can actually preserve much…

Industry leaders to integrate differentiated data and precision decisioning to help financial institutions optimize interactions with customers

 To increase velocity for deploying predictive models, FICO and…

Do you ever wonder why dealerships and consumers alike are all programmed to buy cars at the end of the month? Asking how this happened is like asking which came first, the chicken or the egg.

For sales teams and managers, the end-of-the-month crunch is a grind. When it's over, it's natural to relax a little before diving into the new month. For consumers, all the commercials and pressure to buy are pushed out towards the end of the month, so many of them are programmed to…

With the broаd mаnufаcturing of cаrs with аutomаtic trаnsmission todаy, it seems а bit unnecessаry to understаnd the process of shifting geаrs in а cаr. However, most people in the UK learn to drive a manual car and manual cars are by far the most popular in the UK. Few people аre keen to understаnd the technique to drive а…

It’s a well-known fact that all campers are always on the lookout for the latest trends in the camping industry. New equipment is produced each year, usually more functional and of better quality, so those who love this type of holidays are constantly upgrading their gear. This trend is present when it comes to everything related to camping, but nowhere as prominently as in the case of caravans. New caravans are state-of-the-art and feature everything you have…

GREAT NEWS! Michigan enacted legislation that requires manufacturer's to reimburse Retail on Warranty Parts and Labor. Margin Plus clients average $200K in increased revenue the first year!

Click the above video to find out more about our…