DMEautomotive releases service market loyalty white paper and new demographic findings:
- Auto service loyalty now pivots around age: roughly half of aftermarket chains loyalists are under 34, while around half of dealer loyalists are 50+.
- Dealership loyalists from the over-70 segment exiting market would represent $3.4 billion loss.
- Aging vehicle fleet favors aftermarket: dealerships lose 47% of…
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Added by Crystal Hartwell on March 5, 2012 at 9:00am —
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From the ADM-DMM partnership announcement on ADM, 3-4-12
“With over 100 experts writing columns for the magazine, DMM covers every aspect of running a modern auto dealership with a focus on the new digital marketing opportunities. “
JOHN ZEIGLAR is one of those “100 experts”. He does not exist. “John” it is claimed is a “performance writer” for a company that does not exist called Performance…
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Added by Thomas A. Kelly on March 4, 2012 at 11:43pm —
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Fearful of the Boogie Man, my 4 year old daughter asked me to escort her into the garage so she could get a soda. As we approached the door leading into the garage, I opened the door and stopped. Sensing I was still with her, she opted not to turn on the garage light and waded into the darkness in search of the refrigerator. Once she realized I was not with her, she…
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Added by Marsh Buice on March 4, 2012 at 6:13pm —
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Added by Jody DeVere on March 4, 2012 at 11:57am —
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"When you know better, you do better" – Maya Angelo-via Oprah Winfrey
When most people hear the word operating system, the first thing that usually comes to mind is a computer, and in this case, that is exactly what I want you to visualize. I would like you, for moment, to imagine your brain as an operating system and all your current skills and abilities are the software that is being controlled by it. To further this point, think about it this way, a child coming into the…
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Added by Kurtis Smith on March 4, 2012 at 5:30am —
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How can some woman writer for fortune magazine use Becky Quick's poor sales expierence as a main story??? Ms. quick's quote several times of her past expierence as a waitress and smiling to everyone at a table in comparison to someone selling cars is no comparison what's so ever. Ive had poor service by waiters and waitresses yet that doesnt put all waiters in that basket. the same holds true for auto salespeople. The sad story that the poor writer fails to address…
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Added by doug wolford on March 3, 2012 at 5:23pm —
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ROI is for Losers
Now that I have your attention, let's down play this a little. ROI isn't ALWAYS important!
Are you so focused on ROI that you fail to see the “good will” benefits of your actions?
Not everything in life and dealerships is based on the return. I…
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Added by Todd Katcher on March 3, 2012 at 11:31am —
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I want to share some articles and links shared with me.
http://www.thetruthaboutcars.com/2010/10/hammer-time-carfax-vs-autocheck/
________________________________________________________________________
Best Answer - Chosen by Asker
I'd go with AutoCheck.…
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Added by Adam Barish on March 3, 2012 at 10:33am —
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by Motyka Johnson
On August 19, 2011, a massive fire broke out at a BP gas station on State Route 16 just outside of Saint Augustine, Florida. A half mile radius was evacuated around the station, the highway was closed, and over 4000 homes and businesses lost power as three fire and rescue units fought to contain the blaze. An…
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Added by Brian Torrez on March 1, 2012 at 5:20pm —
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Ok, so you finished with one of the worst months you’ve ever had-now what. You have two options in this situation; you can hold court on the black top and cry a river to a bunch of guys who don’t really care or you can plan for a better month. Speed is everything to your sales career and you must have two mindsets when navigating through your month: That of a…
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Added by Marsh Buice on March 1, 2012 at 11:31am —
2 Comments
Facebook has changed how Dealers brand pages are displayed.
Automotive Dealers checking their Facebook pages today may have noticed that Facebook has launched timeline for brand pages. Dealers have until March 30th to update their format to fit into the timeline layout.
Coinciding with this update, there are a few features that will no longer be available.
Landing tabs have been very popular, and used to introduce by dealers to promote their…
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Added by Laurie Halter on March 1, 2012 at 10:59am —
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I'm talking about Texas Direct Auto, which has $500million in NATIONAL AND LOCAL used car sales out of ONE location in Stafford, Texas (just southwest of Houston). They opened on eBay years ago, and nearly by the time they published their book "Zero to $60million" they had broken $100million in sales. Nowadays, they use AutoTrader and Cars.com, but they haven't…
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Added by Keith Shetterly on March 1, 2012 at 10:30am —
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Recently I flew in to do some training at a dealership. Due to the late booking, I was limited to the flights I could take to get there on time. Fortunately, I got the last flight out of town and arrived at my destination late that night. Unfortunately, my luggage somehow missed the flight. When I travel by air, I always take a carry one with a change of clothes for just such an emergency. However, there wasn't any room for a…
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Added by John Fuhrman on March 1, 2012 at 9:30am —
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by Kathryn Carlson
The cost of gas is going up again but the IRS has not updated the 2012 mileage rates to reflect the increased price. Effective January 1, 2012, the standard mileage rates for the use of a car (also vans, pickups or panel trucks) will be:
55.5 cents per mile for business miles driven
23…
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Added by Brian Torrez on February 29, 2012 at 4:54pm —
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As a child when your parents asked you to do something, it meant now!!! When you were asked to do something in school, it was right now!!!
If you truly understand people today, we live in an instantaneous gratification society. People decide on something, they want it now!!! Not only now, do they decide to spend money, buy…
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Added by Tony Provost on February 29, 2012 at 1:14pm —
15 Comments
Company continues expanding lending programs for the more than one-third of car-buyers with non-prime credit
Irvine, CA, February 29, 2012– CarFinance Capital LLC (http://www.CarFinanceCapital.com), a specialized provider of non-prime financing for auto dealers, today announced that it has secured a $200 million warehouse credit facility. The new credit…
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Added by Crystal Hartwell on February 29, 2012 at 9:37am —
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Today the Information Week website posted an article by Eric Zeman that shared a statement by Andy Rubin, SVP of mobile and digital content for Google, stating that today over 850,000 Android devices are activated PER DAY.
This is up from 550,000 activations a day just 4…
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Added by Brian Pasch on February 28, 2012 at 9:30pm —
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In today’s durable goods market there are two main factors other than the product itself that will ultimately influence the consumer’s purchase decision, regardless of the type of product. These two factors are quality of service and customer satisfaction. Turning the consumer from a potential customer to a loyal customer is a complex process. The business through…
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Added by Mark Odat on February 28, 2012 at 9:00pm —
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Title tags should be a part of the SEO strategy of every car dealership website. Why? Its contents not only provide the text for the blue-links shown on search engine result pages (meaning users use them to help decide whether or not to click onto your dealership’s site), but also tell search engines what each unique web page contains.
Many auto dealers leave this important SEO aspect up to their dealership website providers. For those…
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Added by Ali Amirrezvani on February 28, 2012 at 3:12pm —
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I've been involved in the TrueCar discussions for months now, sometimes prominently. And the idea of protecting the dealers'--nay the industry's--data has become very, very important to me. Thank you, Jim Ziegler, for goading us to pay attention to these issues.
However, lately I've taken to also looking at these points: Is the "Data Horse" already out of the barn?…
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Added by Keith Shetterly on February 28, 2012 at 3:00pm —
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