Leaders are Mercedes, Acura, Honda, BMW and Lexus
Women account for about two-thirds of all dealership service visits, and many of these women have spoken. Women-Drivers.com captures reviews about their dealership experiences – and the company has just announced the 2011 top car brands as rated by women.
On the site, dealerships’ scores range from 1.0…
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Added by Anne Fleming on February 1, 2012 at 3:00pm —
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Someone once told me that you cant keep doing the same thing and expect different results. It took me a long time to realize exactly what that meant. Too often we have a tendancy to run from change. We get comfortable in our current position, marriage, carreer, etc. And we tend to develope a fear of change wrather than embracing it.
Every successful person on earth regardless of there carreer field or line of work, has had to accept change. Just look at the…
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Added by Phillip L. Turner on February 1, 2012 at 12:58pm —
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Online Dealers Claim Fundamental Rights
Bill of Rights Provides Foundation For Future of Internet Sales…
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Added by DealerELITE on February 1, 2012 at 11:00am —
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Most advanced, dealer-branded, mobile shopping and vehicle ownership app ever allows dealerships to engage and monetize service and sales customers like never before
Daytona Beach, FL – February 1, 2012 – DMEautomotive (DMEa), the science-inspired, results-based automotive marketing leader today unveiled…
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Added by Crystal Hartwell on February 1, 2012 at 8:45am —
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Video Platform Expands Content to Include Exclusive Interviews with Gary Vaynerchuk, Rob Siefker, Jason Falls, Aaron Strout and others.
January 31 , 2012 - Salt Lake City, UT. -DrivingSalesTV (DSTV) will report on the National Automobile Dealers Association (NADA) 2012 convention and post video news released at the show, as well as interviews with leading automotive industry executives and dealers. DSTV recently expanded its video content to include exclusive interviews with…
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Added by Crystal Hartwell on February 1, 2012 at 12:00am —
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I've been in the Automobile Business now for 21 years. During this time I have no idea how many training classes and seminars I've been too. I do know one thing for sure. I've never been to any training event that I learned more from than Internet Battle Plan VIII. Thank you Jim Ziegler!
Added by Alan Heath on January 31, 2012 at 5:12pm —
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by Kathryn Carlson
Auditing personnel files should be an annual task for the HR Manager or Business Office Manager. It isn’t fun but it is necessary if an employer wants to ensure compliance with record retention regulations. Annual personnel file audits also provide an opportunity to correct any issues prior to an…
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Added by Brian Torrez on January 31, 2012 at 4:51pm —
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What happened to the salesperson who was told by their manager:
Every time he brought a deal to the desk “good job”.
They only thing the manager said about the deal that didn’t happen was “Thanks for the TO. Bring me another customer.”
When the customer was on the wrong car “Thanks for bringing them to me. Let’s show them this one.”
When the customer was $10,000 upside down. “You are stronger and braver than most of my…
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Added by Michal Ann Benedict Enders on January 31, 2012 at 11:30am —
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EATONTOWN, NJ – First Class Educators has just announced that ultra marathon runner, fitness expert and author, Stu Mittleman, will speak at the 2012 Digital Marketing Strategies Conference (DMSC).
Mittleman, along with NFL trainer…
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Added by Brian Pasch on January 31, 2012 at 10:52am —
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Who is John Zeiglar ?
How can I find the company he is said to work for, Performance Company?
What is a “performance writer”?
Why would an author allow his name to be mis-spelled regularly in the same publication repeatedly over many months?
Has anyone seen him registered on any Automotive blogs, Facebook,…
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Added by Thomas A. Kelly on January 31, 2012 at 5:55am —
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In todays Automotive news, the above article, Embarrassed Nissan lifts Sagging Satisfaction Ranking is almost laughable. The article written from interviews with Nissans Billy Hayes and Nissan dealer Mike D'Amato 2012 dealer council chairman is almost laughable. Changing light bulbs, modern facility's, and 10 thousand small improvements that Nissan has created, that Hayes says got Nissan from dead bottom to 7th from the bottom is a success is a joke. First Nissan has intimadated or forced…
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Added by doug wolford on January 30, 2012 at 8:35pm —
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Chicago, Illinois – January 30th – Dealer e Process, the highest rated chat vendor in the country, is proud to announce the launch of the Live Chat Challenge. Dealer E Process is looking for 30 dealers who do not already have Dealer E’s award winning Proactive Managed Live Chat. These dealers will get Dealer E Process live chat on their website free for 30…
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Added by Dave Page on January 30, 2012 at 5:14pm —
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Don’t you just hate New Year resolutions?
Regardless of how determined you are to stick to them, very few of us do. I’m told however, that if you write them down you have a better chance of making them happen...
Now if I was an auto dealer looking for dynamic new ways to brand my dealership and market my offers, these would be my New Year…
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Added by charles bayer on January 30, 2012 at 4:47pm —
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Good morning automotive world,
There is a little company called Honda who has sold automotive products for years on it's reputation alone. In 2011 the Earthquake, stronger products from US car companies and a boring product line was changing the playing field. Not to mention heat from Hyundai and it's sister company Kia.
Ford Motor Company had also also proved that it could appeal to the traditional Import buyer as well and even Subaru was becoming more hip.…
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Added by Ian nethercott on January 30, 2012 at 2:11pm —
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Good Morning Automotive universe......
As I travel around North America setting up Business development centers for dealerships I get asked the following question quite often. How can we convince our current sales team to reach out to more customers and enlist them to help the Business Development Center?
The answer is quite simple really, convince them that in order to make a great living and "work less" over time they need to build their…
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Added by Ian nethercott on January 30, 2012 at 12:36pm —
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In the beginning, there were only customers, and all were good.
You expected to sell about one out of four customers, and sometimes you even sold one out of three.
You did a great greeting and then ran through the steps as far as you could. If they didn’t go ahead, you just had a manager talk to them, shook it off and went to get another one.
You did this a lot, people bought cars, and they called your success beginners luck.
After a while…
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Added by Michal Ann Benedict Enders on January 30, 2012 at 12:31pm —
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The Holy Grail of Marketing
A recent article by Harvard Business Review very succinctly gets at the heart of marketing success.
“Targeting individuals with perfectly customized offers at…
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Added by Amanda Meuwissen on January 30, 2012 at 10:32am —
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CarChat24 is going to have an Extended Beta with approved volunteer Beta test dealers to make sure our final version after Beta will be exactly the way our clients (Car Dealers) want it. Approved dealers who actively participate will be offered the free use of our premium chat software for up to 2 months, and may also qualify for our free 24/7 Staffed Back-Up support.
Offer:…
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Added by Shereef on January 30, 2012 at 3:11am —
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by Motyka Johnson
A colleague told me about an incident at one of her dealerships, where a technician hit his own knee with a hammer and filed a workman’s comp claim. In the story, the man was in a hurry to fix a rusty part on an older vehicle. He propped the piece of metal against his leg for support, swung a hammer at the…
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Added by Brian Torrez on January 29, 2012 at 11:24pm —
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If A Tree Falls In The Forest and There's Nobody Around Does It Make A Sound?
(OR--Is There ANYBODY Out There Listening/Hearing Me/You/YOUR CLIENT?)
So ok, when a tree falls in the forest it still DOES vibrate, right? Well when a prospect or client, fan, follower evokes the need…
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Added by MANNY LUNA on January 29, 2012 at 4:30am —
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