DealerOn, the premier car dealer website provider, has been named to 2011 Inc. 5000 List of Fastest Growing Private Companies at #2002, based on a three-year sales growth of 127%.  "DealerOn is thrilled to be a part of such an elite group of companies," said DealerOn co-founder and CEO, Ali Amirrezvani.  "This recognition means so much to the DealerOn family.  It is confirmation of, and a testament to, our employees’ hard work,…

Seldom does some one board an elevator from an upper floor to ride the elevator up.  Most of the time, if someone boards the elevator from an upper floor it is to ride back to the first floor.  Therefore, when considering progress, why let someone impede your progression by not being on the project from the ground floor?

Please allow me to further develop this concept for you with a real…

Life inside the dealership is an experience only those who have been there can appreciate. Whether you are in sales or service, each department carries its own unique challenges. Let’s face it, the job is monotonous. And, after every successful month, you get the pleasure of starting from zero once again. So, what can you do to be successful?

Most would agree that the answer lies in your people skills, technique and ability to adopt a mindset that stops you from falling into a “move…

You've just gotten comfortable at the dinner table.  The food looks great and it's one of the rare occassions where the whole family is there.  The conversation is interrupted by a ringing phone and on the other end of the line, "Good evening, my name is_______ and I hope I haven't interrupted anything but I have some fantastic news about your eligibility for  more insurance coverage..." 

How excited are you about calls like that?

Yet, if you have a family, a…

What is Different?

10 years ago customers had fewer brands, fewer models and less information than they do these days. I don't need to tell you how competitive the automotive market is today. Based on this fact if you think monthly programs and product are enough to sell cars you would be wrong.

Things have changed in the automotive market…

I LOVE the game of golf. It is one of my major hobbies and passions.

I have studied the pros and cons to all the new equipment.

I have read all of the “how to” manuals.

Watched video on what the perfect swing looks like.

I basically have read every magazine and book. I have watched every video, and my…

THOUSAND OAKS, CA, AUGUST 29, 2011 IntellaCar, LLC announced today the launch of IntellaCar. 3.0, the next generation of the ground-breaking iPad app for Sales Consultants, now optimized for all automotive brands. Building on the initial momentum, the latest version of IntellaCar has enhanced functionality with a striking new interface that is visually stunning and highly intuitive. IntellaCar leverages the latest mobile technology to give Sales Consultants the information they need to close…

What would a Professional Service Advisor do?



Professional Service Advisors are prepared for the day ahead of them and don't get caught in the "why bother because everyday is the same and nothing changes" rut.



Now, why is this so important? I mean, c’mon, isn't every day just the same?



Open the door, reset the alarm, start the coffee, turn on the computers, check for night drops, check your email, flip through the stack of carry-overs, etc, etc,…

How many times have you overheard a sales person mishandle the call?  

Now imagine rather than just railing on him you could send him/her to a place to be corrected immediately and in real time on what they did incorrectly.  And the entire correction with testing would only take 2 minutes to ensure this incorrectly handled call doesn't get mishandled again.…

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Does your sales and business…

Today I was asked to answer this question, and it got me thinking... maybe you guys would like to give your input as well..

If someone is described as having a great "work ethic", what qualities, characteristics, or specific actions do you expect that person to exhibit?

Is Your Inner Voice Mouthing Off?

How to quiet your negativity script.

Core negative beliefs keep us stuck, frustrated—and often fat.…

The phone is still the strongest weapon for a sales person in their arsenal, and sales people need to use their sales skills to make the most of every phone call with a customer.

Answering a Phone Up/Lead

When you have an incoming call coming in, or also known in the car business as a phone up, you need to know how to capitalize on them.  When the customer is calling you on a specific product you have or offer they can be…

The road to hell is paved with good intentions, but the road to success is paved with a good plan. Many people wrongly confuse intentions with a plan. Both are needed for success, but on different planes. It takes intentions to form the mental attitude, but it takes a plan to bring your intentions to reality. An intention without a plan is like having a Lamborghini…

You can listen to (or download) the podcast here: AutoSuccess: The Podcast

Hope you enjoy it.

Have a great weekend!!!

For me, training camp is everday 365 days a year, always was, always will be. You cannot  afford to miss the oppurtunity for self development. In Life it means getting yourself ready for what you want to do to find the success you're looking for Find and Focus, Identify your goals and then create the plan.When my day ends the first thing I do is review and then make a plan for the next day . Everyday I train I tell my class , that having the ability to precisely defone the goals  and create…

In 1982 I had the biggest blessing ever in the car business.  "Bruce" hired me as a sales person.  Bruce was the GM of a small Ford store in NJ and I was still finding my way around the business.  All I knew for sure was that I wanted to be a sales manager.  At that time, I couldn't tell a good one from a bad one but I still wanted to be one. …