All Blog Posts (12,628)

Congratulations Mark Nix- 1st week Be One with Vin Winner!

Our first week winner of the "Be One with Vin at Digital Dealer 11" promotion is Mark Nix!

Congratulations

If that's not your name, no worries. We're giving away prizes every week, all the way to DD11 in Vegas, so enter again every…

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Added by Joseph Little on August 26, 2011 at 3:06pm — No Comments

Change the World.......

When I was a young man, I wanted to change the world.



 …

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Added by Jim Kristoff on August 26, 2011 at 12:08pm — 5 Comments

The Game Face

August has been probably the slowest month I have seen so far.  Although i have only been in Sales for about six months, I can tell when things are bad.  And this month is just bad. Our building is undergoing a facelift, and this week they finally put the front face of the building on, and I must say it looks awesome.  I am convinced that the contruction played a big role in this month's inactivity. Now that we actually look like a dealership again, I have high hopes for September.  I did a…

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Added by David Bucey on August 26, 2011 at 11:51am — No Comments

Exceeding the Expectation

What would a Service Professional do?



A Professional understands their Customers Expectations.



Now this has got to be the easiest “no brainer” post you

have read in years! You would think that every person who works in the Dealership has heard of Customer Service (here’s a little hint: WE ALL DO) and would take the time to understand their Customer expectations. And then try to EXCEED them!



You would think.



And every day in the field at a Dealership there… Continue

Added by Leonard Buchholz on August 26, 2011 at 8:24am — 7 Comments

Top 10 Problems With Social Media

From the home office in Barrow, Alaska... Top 10 Problems with Social Media:

 10)  My last “social media experiment” ended up in “stalking” charges and restraining orders

  9)  People can’t get the real essence of me through a computer

  8)  What happens when this whole internet fad dies off?

  7)  People never believe what they see on the internet 

  6)  Well, wun pozitiv is nobuddy cairs to much abowt speling things rite

 …

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Added by Brad Alexander on August 25, 2011 at 10:27pm — 1 Comment

They said what?!

Read actual comments from delegates to this year's AADA National Dealer Convention held Down Under at the Grand Hyatt Hotel, 18 - 21 August at:…

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Added by charles bayer on August 25, 2011 at 9:00pm — No Comments

Grow Your Faith

One of the greatest stories of faith in the Book of Luke and when the centurion's son is sick and looks to Jesus to heal him. Jesus states he will go to the centurion's home and see his son, but the centurion states "You just need to say he's healed, and it will be done." 

 

The Roman tells of how he commands hundreds of men and for something to be done, he only needs to say the word and it will be done. He's confident that his men will accomplish the goal regardless of what it…

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Added by Rex Weaver on August 25, 2011 at 8:44pm — 2 Comments

9/11 Heroes Run

 

Lone Star Chevrolet has teamed up with Ron Craft Chevrolet to honor one of the nations greatest fallen heroes. The 9/11 heroes run no only symbolizes our countries resiliency, but also recognizes Travis Manion. Travis Manion was a man who gave everything for his country. The race will be   The race will be Sunday September 11th at…

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Added by MANNY LUNA on August 25, 2011 at 6:59pm — No Comments

It’s the People Business – Get Involved!!!

Sales Process

Meet & Greet:

  • Do this with great excitement.
  • Make people feel really good about being here.

Service Walk:

  • Introduce the customer to the cashier and the writers.
  • Walk with them back to detail.
  • Ask them how their past experiences have been.
  • Ask how they feel about being here.
  • Ask how they…
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Added by Tony Provost on August 25, 2011 at 6:45pm — 23 Comments

Who is Erik Qualman? Keynote Speaker at the 11th Digital Dealer Conference

If you've never heard of Erik Qualman, Keynote speaker for the 11th Digital Dealer Conference & Exposition, check out this video. 

 

 

Erik Qualman has recently advised/given keynotes with the following: Coach, Facebook, UGG Australia, Starbucks,…

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Added by Arnold Tijerina on August 25, 2011 at 12:23pm — No Comments

Closing More beBacks

Many auto dealerships are closing just twenty percent of shoppers who come through the doors, while the remaining eighty percent simply walk away to a competitor. CAR-Research XRM, a single-source CRM solution uniquely branded as; “XRM, Exceeding CRM”, recently released: An Auto Dealers' Guide to Outselling Competition, Increasing Car Sales, Decreasing 3rd Party Leads and Closing more…

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Added by sara callahan on August 25, 2011 at 10:07am — No Comments

“From 1 customer to 10,000 customers in 60 seconds or less!”

Networking and prospecting. It’s something that is a lost art in the Automobile business today.

 

Back in the 1980’s, when I began my career in the automobile business, I used a “tickler file”. A “tickler file” was a series of 5X7 index cards that I used to keep track of my customers. I separated them using three different files. One file was sorted…

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Added by Jim Kristoff on August 25, 2011 at 5:48am — 2 Comments

Close 15% of Your Leads Every Month

I was inspired by a discussion on DrivingSales, an automotive social networking site, where an Internet Marketing Manager at a VW dealership was soliciting help on improving his closing percentage above its current consistent 10%.



This manager has a basic set of steps he follows, which are widely accepted as the best practice to… Continue

Added by Adam Ross -InfiniteProspects.com on August 24, 2011 at 6:14pm — No Comments

Google+ and the Future of Social Media Marketing

 

 

 

 

What is Google+?

Google+ is the latest social networking service that lets users create a personalized online profile to interact with the people in their lives. The idea is to build upon what’s already available from social networking services like Facebook and…

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Added by Richelle Farley on August 24, 2011 at 5:30pm — No Comments

How to Import Your Contacts into Social Media Sites

One of the difficult parts of maintaining a successful social media marketing campaign is attracting the "right" people and getting your customers and prospects to interact with your dealership online.  While this won't solve all of these problems, being able to find your dealership contacts in social media accounts is a start.

 

There is a pretty simple way to find your dealership contacts in social media sites like Twitter that I found while reading…

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Added by Ali Amirrezvani on August 24, 2011 at 5:27pm — 2 Comments

Top 10 Ways to Improve Dealer Elite

Fromt the home office in Barrow, Alaska here are the top 10 ways to improve dealerElite:



10) A regional daily sales predictor- so I can know if I even need to get out of bed



9) The "Fran Taylor Hug-ometer" wherein people's accomplishments are rated by hug strength: from a shoulder pat up to a grizzly bear hug



8) The Dave Anderson rant of the month- where Dave just verbally shreds some unsuspecting sot (he could start with me :)



7) A "What CAN'T… Continue

Added by Brad Alexander on August 24, 2011 at 11:55am — 11 Comments

Dealer Elite Members Invited to AWA Ceremony in Las Vegas Oct 7th

I would like to invite members of this community who are going to Las Vegas for the fall conferences to add the AWA Ceremony to your agenda.  The Automotive Website Awards recognize the best technology, products, and services offered to car dealers.

 

The ceremony and cocktail reception is conveniently scheduled on Friday Night, October 7th at 6:00 pm…

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Added by Brian Pasch on August 24, 2011 at 11:54am — No Comments

Failure is an Option, Quitting is Not

Dreams are often the seeds in which goals are grown from, but it takes acting on a dream to achieve a goal.  Sometimes big goals can be as overwhelming as a football field to a five year old.  Like that scared five year old, we can let a daunting task get in the way of our success because of a fear of failure. When engaging in…

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Added by Stephanie Young on August 24, 2011 at 9:30am — 11 Comments

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