All Blog Posts (12,644)

BREAKING: DealerTrack to Acquire eCarList

DealerTrack to Acquire eCarList

May 25, 2011 8:30 AM ET

Adds Innovative Vehicle Merchandising Solutions to Industry Leading Inventory Management Offering

LAKE SUCCESS, N.Y., May 25, 2011 /PRNewswire/ -- DealerTrack AAX, Inc., a subsidiary of…

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Added by Arnold Tijerina on May 25, 2011 at 9:39am — No Comments

A sincere prayer for our tornado victims

Father God, we come to you, first giving thanks for you handy work. It reminds us that you STILL have all power in your hand. We just want to lift up every family member, every individual, every community who has been impacted by the tornado. Father, heal them, restore them, renew their faith. Father give them hope, strength and favor during this time as they begin to…

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Added by MANNY LUNA on May 25, 2011 at 12:23am — No Comments

BREAKING NEWS: NLRB Files Complaint Against Car Dealership For Termination Over Employee’s FB Post

(Originally published in Dealer magazine ... I broke the story! Even got a mention in the Huffington Post's article about it. w00t!)

On Friday, May 20, 2011, the National Labor Relations Board filed a complaint against a luxury…

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Added by Arnold Tijerina on May 24, 2011 at 7:00pm — No Comments

Marchionne and Team Repays Outstanding Government Loans 6 years ahead of Schedule

Marchionne and Team Repayment of Outstanding Government Loans

It is with great pleasure to announce that Chrysler has repaid both US and Canadian government loans totaling $6.7 billion, in addition to $1.8 billion of interest and other considerations, more than 6 years ahead of schedule. Your dedicated attention to the new car and truck business allows us the ability to… Continue

Added by DealerELITE on May 24, 2011 at 6:22pm — No Comments

Keep it Strong and Effective

SALES. The people business. Doesn’t matter what we did, the past is over. How do we keep it strong for everyone? Simple test. Is everyone in your sales organization, working the store’s process, from start to finish? Yes, this includes all managers, as well. Think about it, if everyone participates, then all can see how effective the process is for the staff, as well as, the customer. If the process is easy and informative for the customer, fun for the staff, then we should have no worries. If,… Continue

Added by Tony Provost on May 24, 2011 at 5:43pm — 1 Comment

Why I Don't Promote Live Chat All Over Your Facebook Wall - A Freestyle Post

If we're not friends on Facebook, we should be. (http://facebook.com/carchat24.katie). I tend to share lots of inspirational stuff that I find all over the internet. I like the status updates that you make that I enjoy. I comment on your statuses. I'm very textually active on Facebook. Twitter too. Moreso Facebook.

But you'll notice on the bottom of my default photo, there's a logo. A logo for CarChat24. I'm…

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Added by Katie Colihan on May 24, 2011 at 1:47pm — No Comments

Speaking Applications for the 11th Digital Dealer Conference Now Available For Download

It's that time folks! The 11th Digital Dealer Conference & Exposition will be held October 5-7, 2011 at the Mirage in Las Vegas, NV.

Speaking applications are now available to download. Due to the high volume of speaking applications received, we've changed our process.

Please note: All applications to speak MUST be submitted with a promotional video about…

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Added by Arnold Tijerina on May 24, 2011 at 11:30am — No Comments

Does the Comparative Sales method really work in the automotive industry?

As I understand it the Comparative Sales Method is currently exclusive to the real estate industry. In a nut shell it's Comparative Sales that sets the asking price for existing homes. In Automotive the manufactures set the MSRP, much like a homebuilder sets the "starting from" price. In the end it is up to the buyer and seller to determine a mutually agreeable price to seal the deal. Instructing a buyer to comparison shop makes absolute sense to a real estate agent, as they have no ties to…

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Added by Kevin Bookbinder on May 24, 2011 at 11:02am — No Comments

Driving Business with Women

Driving Business with Women by Delia Passi
	Delia Passi is CEO of Medelia Inc. and Founder of the Women’s Choice Award by WomenCertified. She is the leading authority on building sales and loyalty among women. Her expertise is in how women shop and buy, what motivates them to select one provider over another, and how sales and service…

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Added by SUSAN HAIR on May 24, 2011 at 10:30am — No Comments

dE Interviews: The Host (Elizabeth Kilbride) of "All Fired Up Military Monday" Radio show

dE Interviews: The Host (Elizabeth Kilbride) of "All Fired Up Military Monday" Radio show

1. How long have you been on Dealer Elite?

I am new to Dealer Elite, having been invited a few weeks ago.

2. What do you like best about Dealer Elite?

While enjoying the many ideas offered by industry leaders, I…

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Added by DealerELITE on May 24, 2011 at 10:30am — No Comments

Change Your DNA

It is impossible to change your physical DNA, known as Deoxyribonucleic acid (say that as fast as you can 3 times). It is possible to change your mental DNA, known as Do Nothing Average. We live in the “good enough” age, where it is acceptable to be typical. Why is that? Is it because we have it too easy? There doesn’t seem to be enough “pulled myself up by…

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Added by Marsh Buice on May 24, 2011 at 8:00am — 1 Comment

Blogging: You can't expect results if you treat it like a third wheel

A few years ago when the idea of blogging for car dealers was a taboo subject, blogging itself was just becoming more widely accepted as a legitimate business tool. Today, business blogging is almost a must-do, like having a… Continue

Added by Ryan Gerardi on May 23, 2011 at 11:55pm — 3 Comments

How do you think your dealership would do under Grant's microscope??? "TURN AROUND!!"

This show will change your perspective on how you service people as well as how you should be serviced....in any industry.

http://www.prlog.org/11502478-national-geographic-brings-survival-of-the-fittest-strategies-to-businesses.html

Added by Niosha Kazerouni on May 23, 2011 at 9:29pm — No Comments

How would your dealership fare on hidden camera?

Check out this new show where Grant Cardone tells it like it is! The truth hurts a little, but seems like Grant knows how to make it better!

http://www.prlog.org/11502478-national-geographic-brings-survival-of-the-fittest-strategies-to-businesses.html

Added by Sheri Hamilton on May 23, 2011 at 12:30pm — No Comments

Soaring With Your Strengths

Everyone is strong in certain areas. We all strive to get stronger and better at what we do on an everyday basis. Whatever process, you have adopted in your store, certain people are stronger in certain areas, than others. Training, adjusting processes, changing processes, is always a welcomed challenge in our industry. When we truly accept and adopt, soaring with our employees strengths, is when we truly break all barriers. People will grow at their craft, be more productive, and be much… Continue

Added by Tony Provost on May 23, 2011 at 11:41am — No Comments

Another $49,000 OSHA citation; are you taking additional precautions?

Sometimes, good businesses make bad decisions. Small businesses are especially vulnerable to bad decisions in using substandard safety processes and systems. During a recent OSHA visit, an auto parts and used car dealer store in Urbana, Illinois learned the value of investing in safe operating conditions the hard way. Bill Smith Auto Parts, Inc. was fined $49,000 for a…

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Added by Patric Timmermans on May 23, 2011 at 11:02am — No Comments

In The Trenches During The AutoTrader Acquisition Of VinSolutions

Originally published May 20, 2011 [LINK]

As I’m sure you’re probably aware by now, AutoTrader announced Wednesday that they had reached…

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Added by Arnold Tijerina on May 23, 2011 at 9:00am — 1 Comment

A recent study of Fixed Operations and what it reveals about Service Sales, Profitability and more...

Recent studies show that Service Advisors that hand out menus during the write up process experience an increase in Customer Maintenance Sales. The study also shows that this corresponds to an increase in the Service Advisors pay.

These recent studies also show that Technicians that completed a Multipoint Inspection on every vehicle flagged more hours than Technicians who did not. An interesting side note to the study, Technicians who completed the most Multipoint Inspections made the… Continue

Added by Leonard Buchholz on May 23, 2011 at 5:30am — No Comments

An Auto Industry Insider’s Perspective on AutoTrader Acquiring VinSolutions

AutoTrader Acquires VinSolutions – An Auto Industry Insider’s Perspective

While I was working as a speaker at the VinSolutions sponsored “Internet Battle Plan” 3 day dealer training workshop in Kansas City on Wednesday May 18^th, Sean Stapleton (VinSolutions Chief…

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Added by Ralph Paglia on May 22, 2011 at 8:30pm — No Comments

The People We Touch - Word of Mouth Advertising

Word of mouth advertising – it’s not almost a cliché, it IS a cliché. But it’s one we must be mindful of, because it’s the one thing in advertising that not only hasn’t changed, but is even more important today than ever.