All Blog Posts (12,642)

Failure Is Never Final!



Failure doesn’t mean you were dump to try; it means you had courage to explore and experiment to see what would work and what would not.

Failure doesn’t mean you don’t know how to make decisions; it just means you have to make another decision.

Failure doesn’t mean you’re a failure… It does mean you haven’t succeeded yet.

Failure…

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Added by MANNY LUNA on April 29, 2011 at 6:00pm — 3 Comments

Shetterly's Three Laws of the Internet

1) Every customer is an "Internet Customer".  With upwards of 90% of people car-shopping online, don't focus on the 10%.  They're ALL educated by the Internet now.


2) The Internet isn't "going away"--either your business is going to absorb the Internet and all it means, or the Internet is going to absorb your business and…
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Added by Keith Shetterly on April 29, 2011 at 5:30pm — No Comments

Clicks, Rings, Revenue: The Digital World Demands Good Phone Skills



Why Phone Rings Still Equal Cash Register Rings

By Jon Quade "King of the Phone"

“May I have your attention, please: the Internet has not…

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Added by The Cobalt Group on April 29, 2011 at 4:04pm — No Comments

Do What You Say You're Going To Do

I woke up to an e-mail from my awesome boss and president of the company that I work for. He asked me where I've been, if I was working somewhere else, and what was going on. Basically he was feeling (rightfully) ignored.

 

It made me take a step back and realize that yes, there were some technical errors on my end, yet the bottom line was that I offer…

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Added by Katie Colihan on April 29, 2011 at 12:51pm — No Comments

Search Preview in PPC Ads: What Does It Mean for Your Campaigns?

You’ve probably noticed the little magnifying glass next to Google search results. When you click it, you see a preview of what the site looks like. Google has recently added this preview feature to paid search results as well, letting people get a glimpse of your page before even clicking the link. What are the implications of this new feature for automotive advertising search… Continue

Added by Paul Potratz on April 28, 2011 at 3:30pm — No Comments

Are you Ready to Rock?

What if a Hall of Fame autosales person was willing to work with your managers, your sales and fixed operation people for one week, free?

 

Would it make it any better if that person was also one of the internet sales pioneers in the Auto industry?  With sites that generate over 35 Million dollars yearly under his belt.

Top off with this:  His internet marketing campaings bring his clients hundreds of new prospects, a full digital presence and a couple hundred thousand…

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Added by Craig Darling on April 28, 2011 at 3:26pm — No Comments

7 Tips for More Effective QR Code Promos

My blog post on QR codes generated the highest number of comments of any recent posts.  There is a tremendous amount interest among marketers looking to use QR codes in a vast array of marketing applications - from business cards to use on race cars to in store merchandise tagging.…



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Added by Volker Mendritzki on April 28, 2011 at 11:48am — No Comments

Reputation . . . "Managed"??

“Reputation Management” (RM)??  I was part of the first group of folks who started using this term, as far as I know, and I have come to strongly dislike it:  A great reputation is created with great customer service; it isn’t managed.  However, if, by RM, you mean that you need to let the world know about your great reputation that you get from…

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Added by Keith Shetterly on April 28, 2011 at 11:30am — No Comments

VinSolutions Recognized as Champion of Business™

 The Kansas City Business Journal announces VinSolutions as a winner in their fifth annual Champions of Business™ Awards Program. 



Overland Park, KS – April 28, 2011 – VinSolutions, an industry-leading developer of Internet-based Customer Relations Management (CRM) and Internet Lead Management (ILM) software, has been recognized by the Kansas City Business Journal as a Champion of Business™. The program honors Kansas City-area companies that have…

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Added by Joseph Little on April 28, 2011 at 10:53am — No Comments

Digital Finesse

Compare the automotive industry from only a year ago to today or from ten years ago to today and we all will have the conclusion and understanding that this industry is ever changing and evolving.  No longer is the car standing on the lot at a dealership a guarantee for a sale and no longer can you just stare out the window of a dealership waiting for business.



Digital shopping and digital living has created a very unique challenge for dealers. It now makes your…

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Added by Lizelle Landino on April 28, 2011 at 10:03am — 5 Comments

How To Generate Leads, Even While You're Sleeping!

 



Hey what’s up? I wanted to share this powerful lesson with you today.  You see I am a father and husband and a busy man at…

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Added by MANNY LUNA on April 27, 2011 at 8:30pm — No Comments

Shetterly's Three Laws of Reputation

1) Reputation is advertising.  Good or bad, you don't buy it, but you pay for it one way or another.

 

2) Reputation begins with customer service that people must talk about.  If you fail at great customer service and you fail to be talked about positively,…

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Added by Keith Shetterly on April 27, 2011 at 8:30pm — 13 Comments

5 SecretsTo Build Body Shop Profits

Many dealerships today are finding it difficult to have profitable body shop operations. Costs are soaring in paint and materials as well as environment disposal fees. The future will see these costs building so Managers must have controls in place to minimize costs where we can.

1: Controlling paint and material costs.

  To begin let’s understand body shop supplies must be tracked by Technician. They should have their own supply box near their work area locked and controlled…

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Added by Rob Gehring on April 27, 2011 at 3:39pm — No Comments

Shetterly's Three Laws of Sales Success

1) Great technology alone is not success; it is only part of process or marketing, or both.

2) Great marketing alone is not success; it only prolongs less-than-best results.

3) Great processes + great marketing = great sales, which IS…

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Added by Keith Shetterly on April 27, 2011 at 1:00am — No Comments

10th Digital Dealer Conference “Back To The Future” SCVNGR Prize Winners

Thank you to everyone who participated in the 10th Digital Dealer Conference & Exposition “Back to the Future” SCVNGR promotion!

It was not only designed to be a fun way for attendees to interact with the conference but also to introduce attendees to the power of location-based marketing. We hope you enjoyed it and thought it was fun.

First a few statistics:

  • We had 116 people participate
  • There were 24…
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Added by Arnold Tijerina on April 26, 2011 at 9:00pm — No Comments

So You Have a Red Flags Program – Now What?

The new federal regulations that went into effect this year have added to the never-ending compliance requirements that dealerships have to deal with. Fortunately, most dealers have found that the Risk Based Pricing Notice and updated Privacy Notice requirements are pretty easy to handle. Utilizing the Credit Score Disclosure exception to Risk Based Pricing Notices and using the New Model Privacy Notices is relatively simple – just a few more forms to add to the pile. The Red Flags Rule is…

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Added by Jim Radogna on April 26, 2011 at 8:40pm — No Comments

Ford & DCH Automotive Presenting at the Auto Summit Series

 The Automotive Summit Series, hosted by Thought Leadership Summits on June 14th & 15th at the Ritz-Carlton Marina del Rey

 

Ford's Jeff Eggen, Experiential Marketing Manager is a featured presenter at the Automotive Social Media Summit on June 14th.  Jeff’s presentation will discuss how to “Break Through” and gain exposure by combining the power of Reality TV, Social Media, and Online Gaming.  Jeff will explain how Ford's “Focus Rally America” attracted…

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Added by Jon Munzel on April 26, 2011 at 1:41pm — No Comments

Facebook Enters Groupon’s Arena with Deals Program

Today, Facebook is launching a deals program similar to those on sites like Groupon and Living Social, testing offers in five major cities across the U.S. These deals will include major discounts and exclusive offers for tickets, passes, and more. People can then share it by “liking” to potentially get greater discounts if friends buy into an offer. Although this program is still in a test stage, once released in all areas it will have great potential for…

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Added by Paul Potratz on April 26, 2011 at 1:33pm — No Comments

Investing In Digital Marketing Education Is Now More Convenient



Automotive Education Takes To The Road



PCG Digital Marketing is pleased to announce that we have select 7 cities in the United States and Canada to host the PCG Pit Stop tour. With the growing success of our educational conference format, we have decided to make it more affordable for dealers to send their employees for additional…

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Added by Brian Pasch on April 26, 2011 at 8:30am — No Comments

Internet Battle Plan V Seminars and Workshops for Car Dealers, GM's, GSM's and ISM's

Jim Ziegler, Ralph Paglia, Larry Bruce and VinSolutions Host "Internet Battle Plan V"

Atlanta, GA: Top automotive industry trainer Jim Ziegler presents a dynamic super seminar event to help auto retailers meet fiercely competitive marketing challenges in today's high-technology retail environment. This major automotive learning opportunity will be held in Kansas City on May…

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Added by Ralph Paglia on April 25, 2011 at 11:43am — No Comments

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