Why Phone Rings Still Equal Cash Register Rings
By Jon Quade "King of the Phone"
“May I have your attention, please: the Internet has not…
ContinueFailure doesn’t mean you were dump to try; it means you had courage to explore and experiment to see what would work and what would not.
Failure doesn’t mean you don’t know how to make decisions; it just means you have to make another decision.
Failure doesn’t mean you’re a failure… It does mean you haven’t succeeded yet.
Failure…
Added by MANNY LUNA on April 29, 2011 at 6:00pm — 3 Comments
Added by Keith Shetterly on April 29, 2011 at 5:30pm — No Comments
“May I have your attention, please: the Internet has not…
Added by The Cobalt Group on April 29, 2011 at 4:04pm — No Comments
I woke up to an e-mail from my awesome boss and president of the company that I work for. He asked me where I've been, if I was working somewhere else, and what was going on. Basically he was feeling (rightfully) ignored.
It made me take a step back and realize that yes, there were some technical errors on my end, yet the bottom line was that I offer…
ContinueAdded by Katie Colihan on April 29, 2011 at 12:51pm — No Comments
Added by Paul Potratz on April 28, 2011 at 3:30pm — No Comments
What if a Hall of Fame autosales person was willing to work with your managers, your sales and fixed operation people for one week, free?
Would it make it any better if that person was also one of the internet sales pioneers in the Auto industry? With sites that generate over 35 Million dollars yearly under his belt.
Top off with this: His internet marketing campaings bring his clients hundreds of new prospects, a full digital presence and a couple hundred thousand…
ContinueAdded by Craig Darling on April 28, 2011 at 3:26pm — No Comments
Added by Volker Mendritzki on April 28, 2011 at 11:48am — No Comments
“Reputation Management” (RM)?? I was part of the first group of folks who started using this term, as far as I know, and I have come to strongly dislike it: A great reputation is created with great customer service; it isn’t managed. However, if, by RM, you mean that you need to let the world know about your great reputation that you get from…
Added by Keith Shetterly on April 28, 2011 at 11:30am — No Comments
The Kansas City Business Journal announces VinSolutions as a winner in their fifth annual Champions of Business™ Awards Program.
Overland Park, KS – April 28, 2011 – VinSolutions, an industry-leading developer of Internet-based Customer Relations Management (CRM) and Internet Lead Management (ILM) software, has been recognized by the Kansas City Business Journal as a Champion of Business™. The program honors Kansas City-area companies that have…
ContinueAdded by Joseph Little on April 28, 2011 at 10:53am — No Comments
Compare the automotive industry from only a year ago to today or from ten years ago to today and we all will have the conclusion and understanding that this industry is ever changing and evolving. No longer is the car standing on the lot at a dealership a guarantee for a sale and no longer can you just stare out the window of a dealership waiting for business.
Digital shopping and digital living has created a very unique challenge for dealers. It now makes your…
ContinueAdded by Lizelle Landino on April 28, 2011 at 10:03am — 5 Comments
Hey what’s up? I wanted to share this powerful lesson with you today. You see I am a father and husband and a busy man at…
ContinueAdded by MANNY LUNA on April 27, 2011 at 8:30pm — No Comments
1) Reputation is advertising. Good or bad, you don't buy it, but you pay for it one way or another.
2) Reputation begins with customer service that people must talk about. If you fail at great customer service and you fail to be talked about positively,…
Added by Keith Shetterly on April 27, 2011 at 8:30pm — 13 Comments
Many dealerships today are finding it difficult to have profitable body shop operations. Costs are soaring in paint and materials as well as environment disposal fees. The future will see these costs building so Managers must have controls in place to minimize costs where we can.
1: Controlling paint and material costs.
To begin let’s understand body shop supplies must be tracked by Technician. They should have their own supply box near their work area locked and controlled…
ContinueAdded by Rob Gehring on April 27, 2011 at 3:39pm — No Comments
1) Great technology alone is not success; it is only part of process or marketing, or both.
2) Great marketing alone is not success; it only prolongs less-than-best results.
3) Great processes + great marketing = great sales, which IS…
ContinueAdded by Keith Shetterly on April 27, 2011 at 1:00am — No Comments
Thank you to everyone who participated in the 10th Digital Dealer Conference & Exposition “Back to the Future” SCVNGR promotion!
It was not only designed to be a fun way for attendees to interact with the conference but also to introduce attendees to the power of location-based marketing. We hope you enjoyed it and thought it was fun.
First a few statistics:
Added by Arnold Tijerina on April 26, 2011 at 9:00pm — No Comments
The new federal regulations that went into effect this year have added to the never-ending compliance requirements that dealerships have to deal with. Fortunately, most dealers have found that the Risk Based Pricing Notice and updated Privacy Notice requirements are pretty easy to handle. Utilizing the Credit Score Disclosure exception to Risk Based Pricing Notices and using the New Model Privacy Notices is relatively simple – just a few more forms to add to the pile. The Red Flags Rule is…
ContinueAdded by Jim Radogna on April 26, 2011 at 8:40pm — No Comments
The Automotive Summit Series, hosted by Thought Leadership Summits on June 14th & 15th at the Ritz-Carlton Marina del Rey
Ford's Jeff Eggen, Experiential Marketing Manager is a featured presenter at the Automotive Social Media Summit on June 14th. Jeff’s presentation will discuss how to “Break Through” and gain exposure by combining the power of Reality TV, Social Media, and Online Gaming. Jeff will explain how Ford's “Focus Rally America” attracted…
ContinueAdded by Jon Munzel on April 26, 2011 at 1:41pm — No Comments
Today, Facebook is launching a deals program similar to those on sites like Groupon and Living Social, testing offers in five major cities across the U.S. These deals will include major discounts and exclusive offers for tickets, passes, and more. People can then share it by “liking” to potentially get greater discounts if friends buy into an offer. Although this program is still in a test stage, once released in all areas it will have great potential for…
ContinueAdded by Paul Potratz on April 26, 2011 at 1:33pm — No Comments
PCG Digital Marketing is pleased to announce that we have select 7 cities in the United States and Canada to host the PCG Pit Stop tour. With the growing success of our educational conference format, we have decided to make it more affordable for dealers to send their employees for additional…
ContinueAdded by Brian Pasch on April 26, 2011 at 8:30am — No Comments
Atlanta, GA: Top automotive industry trainer Jim Ziegler presents a dynamic super seminar event to help auto retailers meet fiercely competitive marketing challenges in today's high-technology retail environment. This major automotive learning opportunity will be held in Kansas City on May…
ContinueAdded by Ralph Paglia on April 25, 2011 at 11:43am — No Comments
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