I have a post it note on my television.

I have a post it note on my bathroom cabinet.

I have a post it note on the car dashboard.

....in my purse.

...on my computer desktop.

It simply says…

I wish I could take credit for this, but I can't.

You know those days where you plan on getting up nice and early and taking a run in the park, the alarm goes off, and you think to yourself "Yeah, not going."

That same day you come home and you see the television remote in front of you and you think "Yeah, this is more like it".

Other than the relaxation factor, why is getting up and doing something productive harder than doing something non-productive?…

As people are getting prepared to depart for Orlando and the Digital Dealer Workshopsfollowed by the 10^th Digital Dealer Conference & Exposition, I thought some advice from someone who’s been to 6 of the 9 previous conferences would be helpful for those first-timers.…

Aussie ‘trust survey’ shows car sales ranked lower than the 'oldest profession'

The credibility of the Australian retail motor trade is at an all time low it seems. But why?

According to the findings of the annual ‘Trust Survey’ 2010 carried out by Reader’s Digest Australia, the car sales sector was rated less trustworthy than the oldest ‘profession’ in a poll that asked respondents to rank forty professions in order of perceived…

There are some very interesting things happening in dealership showrooms right now.  The days waiting for Ups while reading the newspaper and drinking coffee are over.  They’re so over, we need a new word for over!

I recently pointed…

And, so, if we train and execute…

Boca Raton, FL - (April 13, 2011) --  PSCars.com today revealed its new Car Configurator package that allows online vehicle buyers the opportunity to build the new or used vehicle of their choice and gives auto dealers an opportunity to interact with buyers during this important stage of the online shopping process.

PSCars.com is offering demos of its Car Configurator and other elements…

Overland Park, KS – April 13, 2011 – VinSolutions, an industry-leading developer of Internet-based Customer Relations Management (CRM) and Internet Lead Management (ILM) software, has been approved by Mitsubishi for certification as a Certified Lead Management Provider (CLMP). 

Mitsubishi certification ensures that dealers using the VinSolutions’ suite of…

Before I get into what this blog is about I think it might be better to tell you what this blog isn't. First, I won't be discussing why you should be blogging, I'll take the fact that you are reading this as a sign that you already know you should. Second, it won't be a technical how -to-manual of setting up and maintaining blogging software. In this post…

I feel fortunate to see so many different dealerships and how they do business. One of the things I hear often is the staff doesn’t have the time to perform processes correctly. The reality is without the right processes so much time is wasted with no way to place the cost of doing business that way. The advisers scramble to put out the latest fire pulling a technician off this job to work on that job. They feel the battle of their job is to act…

The Digital Dealer Workshops start in 5 days! The workshops run Monday, April 18th thru the morning of the 19th which leads right into the Digital Dealer Conference! A day and a half of hands-on training by 7 top instructors! Be sure to register for this OFFICIAL add-on to the 10th Digital Dealer Conference & Exposition which will be April 19-21st at…

Like many small, hometown dealerships Matt Saxe Chevrolet in Belle Plaine, MN, he has a wall dedicated to the pictures of the dealership over the last century!  I love looking back at the old pictures, seeing how the towns have changed, the people in the pictures, the pride of the local car dealer... but one picture in particular caught my eye.  The date on the picture was August 1959.  It showed the dealership proudly displaying 8 beautiful Chevrolets outside and a large sign that said…

Dr. Neil Gale has started a subsidiary company of DrGale.com in order to focus on website marketing. The new company, Gale Web Marketing, concentrates on the SEO, SEM, and PPC side of lead generation for car dealers.

Additionally, Gale Web Marketing offers a unique approach to using search engine marketing to increase lead and sales generation.  Our Single…

Oh yes.  That scary world of social media.  How do I do it?  Seems like free advertising.... hmmm.  I can just set it up and let it go, right?

There really are no questions about social media that you have not already answered sometime in your career.  Social media is just an online version of what any successful business operator or salesperson has done for years.

Think about what you may have done with the Lions Club, Optimist Club, Boys and Girls Club, your church, your…

 VinSolutions Announces Lead Certification with Saab 

VinSolutions is currently certified with thirteen (13) Original Equipment Manufacturers (OEMs) with new partnerships in development. 

Overland Park, KS – VinSolutions has announced their certification by Saab Cars North America (SCNA) as an approved lead management vendor. Benefits to the VinSolutions dealership customers of this (OEM) partnership include the guarantee of up-to-date…

Russian physiologist Ivan Pavlov famously tantalized his dogs by ringing a bell to alert them that food was about to be served. The dogs, soon wise enough to associate the sound of a tinkling bell with a big juicy steak, began to salivate each time the bell tolled.

This associated behavior is known as “classical conditioning,” and the parallel between the doghouse and the dealership cannot be clearer. Obviously, the incoming…