WomenCertified® is on a mission to help women make smarter choices!
WomenCertified businesses are invited to participate in our award winning training
program designed to teach professionals how to exceed the needs of women
customers. Following our extensive training and testing they can use the
WomenCertified Seal of Approval to help you identify them as a business you can
trust to deliver a better customer service. Our goal is to help sales and… Continue
Added by SUSAN HAIR on September 29, 2010 at 12:08am —
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"JM Lexus prides itself on its commitment to the customer and providing world-class customer service.
WomenCertified® is an important addition to our many efforts to deliver an extraordinary buying and ownership
experience to our customers every day."
- Jim Dunn, JM Lexus
"WomenCertified taught me so very much about how women think and communicate that I developed the
courage to contact and appeal to a woman president of one of America’s finest foundations. Everyone who… Continue
Added by SUSAN HAIR on September 28, 2010 at 11:47pm —
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When it comes to automobile sales training, it's true that there's plenty of good information out there. The problem is, if it's not simple to do, and easy-to-understand; then it will probably not be duplicated or taught very well to the others inside of your dealership. First seven years of my sales career I focused on becoming the best sales person I could by getting my hands on the best information, listening to the best trainers; and practicing, drilling and rehearsing every bit of what…
You have all the tools. A good web site, a contact management system, lots of inventory new and used. You have invested in people of all stripes. Lot attendants, sales people and managers. Everyone seems ready to go. But you are not selling like the old days. Your cost per up is through the roof, perhaps you wonder how long you can hold on.
The truth is, you may be ready to answer yes to the title question. If your team is in place, why not tweek your process just a…
For the sales and service professional, WomenCertified is a proven training and certification program and membership website, rich with resources to help professionals increase sales through more effective... communication, appreciation and an enriched customer experience.
What WomenCertified is to Certified Members: •A unique and proven training program proven to give service and sales professionals new insights and skills for selling products and services to women customers.•A lead… Continue
Added by SUSAN HAIR on September 28, 2010 at 2:00pm —
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WomenCertified is the solution for women in search of a better buying and service experience. For the sales and service professional, WomenCertified is a proven training and certification program and membership website, rich with resources to help professionals increase sales through more effective... communication, appreciation and an enriched customer experience.
What WomenCertified is to Certified Members: •A unique and proven training program proven to give service and sales… Continue
Added by SUSAN HAIR on September 28, 2010 at 8:19am —
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Dreaming is not enough. You have to go a step further and use your imagination to visualize, with intent! Forget everything you've ever been taught, and believe it will happen, just as you imagined it. That is the secret. That is the mystery of life.”
Added by MANNY LUNA on September 28, 2010 at 12:21am —
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WomenCertified is the solution for women in search of a better buying and service experience. For the sales and service professional, WomenCertified is a proven training and certification program and membership website, rich with resources to help professionals increase sales through more effective... communication, appreciation and an enriched customer experience.
What WomenCertified is to Certified Members:
•A unique and proven training program proven to give service and sales… Continue
Added by SUSAN HAIR on September 27, 2010 at 8:30am —
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My radio blog from last week on the Power of Mentoring and benefits to both the mentor and the student. Guest call in from one of my mentors, David Fournier of www.restoringgrace.com .
Twitter is a strange place. People speak in symbols and things can get very confusing very quickly. I was reticent to even get involved in it in the first place, but once I started really watching it and taking the time to learn the jargon, I quickly saw the value in it, particularly for building a brand and keeping name recognition with your clients.
I'm no "expert" in twitter and I'm sure there are ladies and gentleman on this website who can enhance what I'm saying, and I welcome… Continue
Added by Jos Myers on September 24, 2010 at 2:40pm —
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September, 2010 Every month is the month to make CONTACT!!
In many cases, women do not make purchases on the spot – at least not in the literal sense. Studies show that women tend to have 13 points of contact with a brand before making a purchase. Even “impulse” buys are often influenced by several previous encounters that influence her decision to buy.
Want to speed up the process and start making more contacts with prospects? Fall is a great time to reconnect. Here are 10 ways to… Continue
Added by SUSAN HAIR on September 24, 2010 at 8:32am —
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