Featured Blog Posts – January 2022 Archive (2)
How Important Are Dealership Phone Skills?
When you call a business with the expectation of impeccable service, how long does a bad experience stay at the top of your mind? Do you recommend that business to friends and family? Do you go out of your way to frequent that business again? The answer is no, in fact it may even be an adamant no. You may even go out of your way to make sure to do the opposite, right? What experience are your customers having? Are your dealership phone skills where they should be?
Over the past two…
ContinueAdded by Lauren Galli on January 31, 2022 at 3:51pm — 2 Comments
Creating Consumer Confidence
Consumer Confidence…
Do you ever call an organization’s customer service line and hope that you get someone on the phone that is friendly and willing to walk you through the process? I know that when I make…
ContinueAdded by Justine Picciotti on January 31, 2022 at 2:48pm — 1 Comment
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