Morgan Hardy's Blog – January 2021 Archive (2)

The Virtual BDC Today

The Virtual BDC is becoming more and more popular for dealerships everywhere. During this pandemic, many dealerships are still not operating at full capacity. Using a Virtual BDC solves this problem. Enabling dealerships to scale business without the burden and expense of having to hire, train, and pay people. A Virtual BDC will fulfill and pace at double the before seen levels.

A Virtual BDC operates with a streamlined process 100% of the time with 100% of the customers. The focus…

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Added by Morgan Hardy on January 15, 2021 at 6:31pm — 1 Comment

What is a Virtual BDC?

                Are you familiar with a VBDC? A Virtual BDC is designed to take some of the work load off the dealership. The program is designed to offer help by taking the initial inbound call for you. Staff is highly trained to handle the calls accurately 100% of the time. The purpose is not to to change the process that the dealership already has in place, but to improve it. A Virtual BDC does not “replace” your in-house BDC.

               Having a Virtual BDC handle the incoming…

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Added by Morgan Hardy on January 8, 2021 at 6:05pm — 1 Comment

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