When it comes to proper utilization of a CRM solution for dealerships, it must be accepted that every dealership has a unique customer base.  Unfortunately, in many cases, dealerships are unable to customize a CRM in order to pursue and reach their own unique customer base most effectively.  The reason for this in almost all cases is lack of training.  The advantage of having proper training on the full capabilities of a CRM system for dealerships is simple.  It leads to increased…

Simplicity can be an automotive dealership’s best friend. Your mission should not only be to save time when engaging your customers, but to have a simple process of connecting with them. The goal of any dealership is to run as efficiently as possible, and a Desking Tool can help you achieve this goal.

The process of creating specials and deals within multiple DMS’ can be less than ideal.  With a proper Desking Tool, installers should make sure that your DMS is linked up with your CRM…