Rob Gehring's Blog – January 2011 Archive (1)
The Professional Service Technician
If I had a check made out with your flat rate Technician’s name on it for $10,000 payable in 12 months would you take the time to read this article? If your answer was yes then you will find the needed processes that form “The Professional Service Technician”.
- Keep the customers car clean. Never allow a foot print, greasy steering wheel or door handle to be noticed by your customer.
- Inspect the car for damage before you begin work. At least two times per year for every…
Added by Rob Gehring on January 29, 2011 at 9:27am — No Comments
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