When you call a business with the expectation of impeccable service, how long does a bad experience stay at the top of your mind? Do you recommend that business to friends and family? Do you go out of your way to frequent that business again? The answer is no, in fact it may even be an adamant no. You may even go out of your way to make sure to do the opposite, right? What experience are your customers having? Are your dealership phone skills where they should be?

Over the past two…

Consumer Confidence…

Do you ever call an organization’s customer service line and hope that you get someone on the phone that is friendly and willing to walk you through the process? I know that when I make…

Indirect vehicle leasing leader contributes to credit unions’ increasing share of leasing market, achieves single-year record for lease originations through credit union partners, and enjoys exponential growth in dealer partnerships

San Diego, CA – January 26, 2022 – Credit Union Leasing of America (CULA) achieved $2…

In our video series, Advertising for Success, we’ve been taking steps to boost your network in a 60 day challenge we started in the last…

ID Drive, the industry’s most advanced data capture and driver license authentication solution, protects auto dealers, helps identify qualified buyers

FARMINGTON HILLS, MICH. & FOOTHILL RANCH, CA – January 18th, 2022

700 Credit, LLC, the automotive industry’s leading provider of credit reports, compliance solutions, and soft pull products, and eLEND Solutions, an automotive FinTech…

Businesses across all industries must invest heavily in marketing. In an almost entirely digital world, there is no denying that implementing marketing strategies is of the utmost importance for your company to achieve business growth and gain awareness. In exchange, you have a higher chance of making a profit. So, looking ahead to 2022, all signs point towards the importance of marketing within the company…

Welcome back to our video series, Advertising for Success. We started the year with a 60-day challenge with every hope of making this the best year of business for you so far! Have you been doing the work? You have to do the work…