In my last post about making the internet department good for gross, not just volume I talked about having the right people in the Internet Sales department.  The most important part of that was this (you will see this again too!)...

The internet salesperson should be an experienced salesperson, who can quickly and easily function as the salesperson, finance manager, and sales manager.  They need to be able to quickly answer any question, and overcome objections with…

Getting Started: App Downloads

Let’s start at the beginning.  Dealers cannot have the “If we build it, they will come” mentality when it comes to having a dealership branded mobile app.  The first thing to consider when planning your mobile marketing strategy is acquiring downloads.  This is extremely important as the success of your mobile app implementation hinges on this critical step.    

Companies worldwide are investing mega-cash to ensure…

If our natural state is joy why are there so many unhappy people out there? We can talk about state of mind all we want,  the bottom line is we are what goes into our mind. What the heck does that mean? It means if your watching the news what kind of information are you sending to your brain. What do you expect to hear on the news? Everytime I listen it seems to be negative. What goes in your mind comes out your mouth. First thing in the morning, last thing at night you take in the negative…

A message to all Automotive STARS!

Did you ever wonder how to determine who would be good at selling cars in today's market... Or if the sales applicant in front you has the traits needed to succeed at your dealership? dE members,now have an opportunity to find out by using a scientifically proven effective simulator…

Recently I finally was able to eliminate a 1980's internet mgr. from my dealership(sorry to be so crude), he was from the 80's and aside from knowing CRM's and the fundamentals of round robin, there was nothing else he knew to do or wanted to learn, he has now added marketing to his title to increase his ? to make up for this inability. We all should re-title our Internet department leader to Digital director, because if he or she do not know the importance and do not have the…

http://www.dealersynergy.com 856-546-2440

Introducing Geno Kyle, Chevrolet Automotive Sales Manager Of Andy Mohr Chevy - Indianapolis,…

What is your challenge this week? Is it working towards a long term goal?

I find it to be like writing a book.…

Century Interactive call tracking announces a partnership and reporting integration with VinSolutions.

Century Interactive, a leader in call tracking solutions and phone call analytics, and VinSolutions, the marketplace leader and developer of internet-based customer relations management (CRM) and Internet lead management (ILM) for the automotive industry, announced Thursday a partnership and reporting integration. The partnership empowers users on…

Sales letters are important tools for interactive marketing, lead generation and nurturing sales opportunities.  In the age of digital marketing, usually one of the earliest experiences a potential consumer will have with an organization is some impersonal written for the masses word format.

Selling is like dating.  Imagine you are on a first date; would…

In recent articles by both CNET & Automotive News, it’s reported that U.S. regulators are looking to institute…

 STOP UGLY TWEETING SOCIAL MEDIA GURUS, GOOGLE DOESN'T LIKE IT

Google views the overuse of #Hashtags much like spam, and excludes those tweets from their real time search results. So,…

Considering the gullible, easily confused, passive, and exploitable little creatures that women inherently are, it’s about time a company came up with a way to help us buy cars all by our wispy, delicate selves, without the need to bring a strong, savvy man along to ensure we don’t swoon at the first sight of…

A friend made this for me just for…

I'm sure pretty much everyone will agree that the hardest part of running any department, is having the right people.  Whether you're in car sales or managing a McDonalds or a bowling alley, having the right people working for you is the most important part of the three P's (Product, People, Process).

With Internet sales I've seen its all to often the make or break difference.  The biggest mistake that can be made is having the wrong person responding to leads.  The most common…

Having just finished a morning plyometric workout (and still "huffing and puffing" like an old steam engine), I sat down at my console where an AUTOMOTIVE NEWS alert was waiting for me.  I clicked away and found an article titled, "The Sales Game Has Changed..."

This article has multiple…