So many of us are focused on the numbers the team generates as a measurement of performance. We review them daily, weekly or monthly and likely let the team know in some form or fashion how we are doing. Many dealership managers feel it’s productive to beat the team member up that’s not performing well demanding they “Get your numbers up” if they want to keep their…
ContinueAdded by Rob Gehring on February 1, 2017 at 12:12pm — No Comments
Whether you are the biggest shipper of PCs worldwide, a local bakery, or a small Mid-Western car dealership – you need to provide your customers with the best service support – and resolve all emerging issues in almost an instant.
Why? Your clients are demanding it.
SMS and other …
ContinueAdded by Thomas F. Jung on February 1, 2017 at 5:45am — No Comments
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