MANNY LUNA's Blog – February 2011 Archive (8)

Part 1 – What Social Media Agencies Don’t tell you – The perils of running competitions on Facebook

Social Media Marketing that typical agencies don’t often talk about or let’s say ignore conveniently. Because, Social Media is a new canvas and experiments are always happening, it is fair for us to assume things but there are certain times when you need to understand what the guidelines are.

You disagree or not – it’s a fact that when brands embrace social media, they’re taking a huge risk putting all of their valuables out there in the open.

Good social…

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Added by MANNY LUNA on February 28, 2011 at 4:38am — 1 Comment

5 Steps to Make an Unhappy Customer Happy Again

 

We’ve all heard the basic rules of customer service. But they deserve repeating before we discuss how to resolve a customer complaint.

 

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Rule #1: The customer is always right.

Rule #2: If the customer is ever wrong, reread Rule…

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Added by MANNY LUNA on February 27, 2011 at 12:39am — 2 Comments

“If I've got correct goals, and if I keep pursuing them the best way I know how, everything else falls into line. If I do the right thing right, I'm going to succeed.”

 

 

 

Each day as you wake up, make the decision to strive to do what's right.



Approach your life…

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Added by MANNY LUNA on February 25, 2011 at 11:44pm — 1 Comment

GMAC Again?



A Look forward – But First a Look Back

So here we all sit watching General Motors make another bold move. But first before we talk about the latest and greatest let’s look back. Years ago GM sold off the GMAC unit to a third party. The proverbial cash cow is tossed to the wind. Many in the industry said that was foolish due…

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Added by MANNY LUNA on February 13, 2011 at 4:30pm — No Comments

Motion Creates Emotion

You know that your attitude has a huge impact on the actions you take and the results you get. So, how can you create a great attitude?

One simple, yet powerful, way to change your mental and emotional state (your attitude) is to move your body differently. The way you move creates how you feel. If you want to change how you…

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Added by MANNY LUNA on February 13, 2011 at 3:00pm — No Comments

Why Mobile Marketing is better than Twitter for Business

 

 

Twitter is for Social Use. Mobile Marketing Is for Business...…

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Added by MANNY LUNA on February 3, 2011 at 12:30am — No Comments

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