You disagree or not – it’s a fact that when brands embrace social media, they’re taking a huge risk putting all of their valuables out there in the open.
Good social…
You disagree or not – it’s a fact that when brands embrace social media, they’re taking a huge risk putting all of their valuables out there in the open.
Good social…
Added by MANNY LUNA on February 28, 2011 at 4:38am — 1 Comment
We’ve all heard the basic rules of customer service. But they deserve repeating before we discuss how to resolve a customer complaint.
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Rule #1: The customer is always right.
Rule #2: If the customer is ever wrong, reread Rule…
ContinueAdded by MANNY LUNA on February 27, 2011 at 12:39am — 2 Comments
Each day as you wake up, make the decision to strive to do what's right.
Approach your life…
Added by MANNY LUNA on February 25, 2011 at 11:44pm — 1 Comment
Added by MANNY LUNA on February 22, 2011 at 11:38pm — No Comments
So here we all sit watching General Motors make another bold move. But first before we talk about the latest and greatest let’s look back. Years ago GM sold off the GMAC unit to a third party. The proverbial cash cow is tossed to the wind. Many in the industry said that was foolish due…
Added by MANNY LUNA on February 13, 2011 at 4:30pm — No Comments
You know that your attitude has a huge impact on the actions you take and the results you get. So, how can you create a great attitude?
One simple, yet powerful, way to change your mental and emotional state (your attitude) is to move your body differently. The way you move creates how you feel. If you want to change how you…
ContinueAdded by MANNY LUNA on February 13, 2011 at 3:00pm — No Comments
Added by MANNY LUNA on February 4, 2011 at 1:30am — 1 Comment
Added by MANNY LUNA on February 3, 2011 at 12:30am — No Comments
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