“Nature abhors a vacuum.” There would be no reason for “disrupters” like TrueCar, Carvana, and Vroom to exist if dealers provided customers with what the majority of them want. This includes
- Eliminating negotiations and move to a simple, transparent sales process
- Eliminating wasted time in the sales process
- Money-back guarantees
- Market-based pricing
- The convenience of having a car brought directly to the…
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