• Does Your Customers' IRL Experience Mirror the URL Experience You Provide...and Visa Versa?
• Accountability....It's All About YOU!
• Point the Thumb, Not the Finger, The Power of Responsibility
• While They Wait....COMMUNICATE!
• F&I in the Social Media Arena: Is There a Place for it?
• "Make it Count" ... A Look Back at Notes from a 1997 Managers Meeting
• Do All Your "Ex's" Live in Your Dealership?

• Accountability....It's All About YOU!
• "Make it Count" ... A Look Back at Notes from a 1997 Managers Meeting
• Do All Your "Ex's" Live in Your Dealership?
• 10 New Year’s Resolutions for Your Dealership Which Will Create a Revolution in 2011!
• Point the Thumb, Not the Finger, The Power of Responsibility
• CB = P+P .... A Forever Winning Formula
• Saying "I Love You"...In a Professional Sort of Way!

2012

• December (1)
• September (1)
• July (1)
• May (1)
• April (2)
• March (1)

2011

• December (1)
• February (1)

2010

• December (1)
• November (2)
• October (1)