JoAnn Bedenbaugh's Blog – February 2021 Archive (1)

Don’t Be a Slave to BDC Benchmarks

A lot of dealerships prefer using an internal sales and service BDC to maintain control of leads and processes. Yet, many struggle to measure what’s working and what’s not when it comes to maximizing the efficiency and productivity of every BDC agent. Are you among them?

 

The BDC is the glue that holds it all together when it comes to bringing traffic into your store. Managed properly, your BDC can help increase appointments, shows, sales, and closing percentages.

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Added by JoAnn Bedenbaugh on February 10, 2021 at 8:49am — No Comments

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