I kind of fell into the automotive business. A friend of a friend had a position open in a BDC of a car dealer selling Suzuki and Isuzu. I left a collection agency where I was selling the idea of paying a bill to go to the automotive business where I was selling the idea of making and keeping an appointment to meet with a salesperson. 

I started at the bottom, making phone calls to leads, setting appointments, tracking shows and sales. Then, we brought on a consultant who…

I hate people. 

Okay, I don't., I work with people every single day, so part of me must enjoy them a bit. Truth be told, I often find it hard to tolerate people who speak slowly, or seemingly lack intelligence. I  dread the 10 phone calls a day that begin:



"Hey There, Katie Speaking, what can I do for you today?"

"Hi. I. Um...yeah...I was...um.... calling...to....I, Uh."

I feel my blood pressure rise in the moment the phone rings at this…