Chris Miller's Blog – March 2019 Archive (2)
Takata Strikes Back with a Vengeance
I realize that we’re all probably sick of hearing about the Takata airbag recalls. Take a deep breath because it’s not over yet! As faulty Takata airbags have caused one of the largest recalls in history, endangering millions of lives, most of us assumed that all the makes and models affected by the Takata recall had been identified and that their owners were…
Added by Chris Miller on March 21, 2019 at 10:23am — No Comments
When it Comes to Technicians, Dealerships May Need a Bigger Boat
In my last blog, Technicians are the Key to Dealerships’ Future, I discussed how the race to acquire technicians may just be outweighed by the difficult task of retaining the ones dealerships already employ.
Of course, as consumers keep…
ContinueAdded by Chris Miller on March 7, 2019 at 10:31am — No Comments
Latest Blog Posts
- The Sales-to-Service Handoff Can Translate to Serious Revenue & Loyal Customers
- Takata Strikes Back with a Vengeance
- When it Comes to Technicians, Dealerships May Need a Bigger Boat
- Technicians are the Key to Dealerships’ Future
- Turning Recalls from Trash to Treasure
- The Growing Used Vehicle Market May Be Great for Consumers
- Customer Experience Upgrades in 3 Simple Steps
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