Aaron kominsky's Blog – March 2013 Archive (1)
Customer Experience Components!
In order to create brand loyalty and customer evangelists, you must consistently evaluate your dealership's customer service across each category.
1-Physical: This deals with the brick and mortar component of your operation , that are physical elements,that are long term and cannot be changed daily
2-Setting: Refers to the controllable setting you create everyday. As Disney…
ContinueAdded by aaron kominsky on March 4, 2013 at 3:27pm — No Comments
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