Auto dealerships are constantly focused on team building to reduce employee turnover and increase sales. But, it can be daunting to find good salespeople and service associates who will drive revenue and have good customer service skills to improve your Customer Satisfaction Index (CSI) Scores.
That’s why auto dealers need tools to ask the right interview questions to…
ContinueAdded by Mike Poskey on March 31, 2017 at 6:00pm — 1 Comment
If you're familiar with the expression "people don't change," think again. Many hiring managers can attest that people often do change between the time they were interviewed and the first day they arrive at the office. The confusion can lead to catastrophic results.
What may seem like a classic case of bait and switch is…
Added by Mike Poskey on March 21, 2017 at 5:30am — 1 Comment
What do you look for when hiring a manager for your dealership or auto group?
Leadership, communication skills, empathy? While these are important emotional intelligence …
Added by Mike Poskey on March 7, 2017 at 3:00pm — No Comments
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