John Fuhrman's Blog – March 2011 Archive (1)

The Man (Person) In The Mirror

Do as I say, not as I do. How many times have we been in situations just like that and walked away scratching our heads? Managers and dealers tell us that we need to increase volume, raise gross, or achieve higher CSI in one breath, and then when suggestions to do exactly that come up, they reply, "No! We've always done it this way."

As a trainer, I have the priviledge to be in a different dealership almost every week. Part of my obligation is to point out where the…

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Added by John Fuhrman on March 9, 2011 at 12:30pm — No Comments