Ujj Nath's Blog – March 2017 Archive (2)
Proper Choice of Communication: The Key to Customer Satisfaction
According to a recent article in AutoRemarketing, a study by J.D. Power found that customers are…
Stop the Lunacy!
For the past 15 years or so, technology has existed which enables customers to schedule service appointments online. In the beginning, the systems were very basic – the customer filled out a form online and an e-mail was sent to someone at the dealership who may – or may not – confirm that appointment.
Fast forward to today and online service appointment…
Added by Ujj Nath on March 3, 2017 at 8:24am — No Comments
Latest Blog Posts
- Mobile-First: - The Only Way to Talk to Your Customers
- Shut Down the Chat Boxes on your Website
- Don't Ask Me Too Many Questions When I Schedule An Appointment For Dealer Service
- myKaarma Launches Service Cart, Almost Doubles Service Recommendation Approvals at Pilot Auto Dealerships
- Want More Service Revenue? Make Technician Videos!
- Why Your Service Department Should Provide Pickup & Delivery
- Expand Service Department Reach & Volume with Customer Convenience, Transparency & Feedback
Most Popular Blog Posts
- Give Service Advisors a Break – It’s Time to Reduce the Noise
- QR Codes: A Technology Asset or Failure?
- myKaarma Launches SmartAssist AI Technology for Auto Dealer Service Departments
- Poor Communication is Killing your CSI
- Don't Ask Me Too Many Questions When I Schedule An Appointment For Dealer Service
- Mobile-First: - The Only Way to Talk to Your Customers
- How to Remove Friction from the Service Drive
© 2024 Created by DealerELITE.
Powered by
