As a "3rd Party Vendor" Partner with a couple of dozen dealerships here in Central Florida, it is both a privilege and a frustration listening to recorded sales calls that my Company of employ produces for my Dealer Clients. The first bit of pain usually occurs when the call is answered at the dealership. If the caller has to navigate thru several automated options I can literally hear and feel the tension start to mount for the prospective buyer. When a real live human being answers "Thank…
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