Rob Gehring's Blog – March 2012 Archive (1)
Understanding How the Numbers Work
Generally when I begin with a client, I have a casual conversation with the manager of every fixed operations department to determine what they know and how I can best serve them to get to the next level. The most common training they have received is where their desk and the coffee pot are going they are released to get to work. I have met service managers with over 30 years of experience that didn’t even know what their effective labor rate was or how to improve the result. Now I…
ContinueAdded by Rob Gehring on March 16, 2012 at 5:38pm — No Comments
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