Mark Dubis's Blog – March 2014 Archive (2)

Reputation.com Helping Dealers to Manipulate the Review Process?

Just read in Automotive News that Reputation.com is offering a solution to help auto dealers skirt the Google.com policy of not posting customer reviews from the dealership computers.  

The article states, "Reputation.com, a reputation-management firm certified by General Motors for its dealerships, has devised a method to revive those in-store reviews."   I just say…

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Added by Mark Dubis on March 31, 2014 at 5:30pm — No Comments

Carfolks Solutions Enhance Chrysler & Mitsubishi Dealer’s Customer Service

Cleveland, OH March 16, 2014:   Carfolks.com, the first integrated marketing and employee retention solution for auto dealers, is introducing their pilot program for both Chrysler and Mitsubishi dealerships in selected markets throughout the United States. 

It’s no secret that the reputation of auto dealers isn’t very high in the mind of auto shoppers. The main cause of this perception is the high turnover rate of employees in local dealerships. Vehicle manufacturers like Ford Motor…

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Added by Mark Dubis on March 19, 2014 at 1:19pm — No Comments

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