Courtney Evans's Blog – April 2019 Archive (1)
Customer Loyalty: Playing the Long Game
How long does it take to build customer loyalty? It might start with a great sales experience, but if a customer feels like they've been taken advantage of in the sales process, it will be hard convincing them to come back for service. True customer loyalty is built over a period of several years in the service drive.
But providing a great…
ContinueAdded by Courtney Evans on April 5, 2019 at 9:00am — No Comments
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Most Popular Blog Posts
- Use Data to Improve the Customer Experience
- Owner Retention Programs: The Good, the Bad and the Ugly
- Knowing Your Customer vs. Looking for the Sale
- New Trends Require New Marketing Strategy
- Beyond the ORP: Creating a Single, Cohesive Marketing Strategy
- 5 Essential ORP Communications
- Use Customer Data to Build Better Relationships
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