It's not a trick question - I really want to know. Here's why I ask: In every sales training meeting, book, or video I listened to early in my career, they always said the same thing - make sure when the customer leaves the lot you give them a big stack of business cards and ask them to send their friends and family your way. Funny thing is - most of these people were my managers, who I found out became managers because they never were able to develop a book of business the right way. I was one… Continue