Leonard Buchholz's Blog – April 2011 Archive (1)
Disgruntled Service Personnel Need A Take
Ever find yourself with "disgruntled" Service Personnel and wondered "How did it get this bad?" You know people are getting "fed up" when you have top personnel (like a Superstar Service Advisor) give notice from seemingly out of nowhere or Customer complaints suddenly increase overnight or accidents start happening.
These are all signs that something is amiss.
You need to have a "Take."
Take a Moment and begin by opening the door of two-way communications… Continue
These are all signs that something is amiss.
You need to have a "Take."
Take a Moment and begin by opening the door of two-way communications… Continue
Added by Leonard Buchholz on April 13, 2011 at 4:19pm — No Comments
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