Every week I am in a different dealership teaching, training and coaching on how to create incremental new and used vehicle sales, and every week I am disappointed by the way the retail automotive industry seems to be devolving.
On one hand, I suppose this is job security for a person in my position, Dealer Training Manager for a captive lender. On the other hand, it is and has been my passion and love for our industry that has made me successful, and to see the way dealerships…
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