Tom Wiegand's Blog – May 2015 Archive (1)

Customer Experience Sole Purpose - "CPR The Heart Of Loyalty"

There is genius in simplicity!  So why do we complicate this Customer Experience Economy we live in today.  Each of us are consumers.  We have needs (rational behavior).  We have wants (emotional behavior). Pretty simple! 

Business is an entity.  Business has Personal Brands of Business representing the Business to consumers and customers, and Business…

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Added by Tom Wiegand on May 27, 2015 at 6:35pm — No Comments

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