This is an actual email I received from a customer:

“I have been looking for a truck for a while now and happened by your lot at about 5 PM today to see if you had what I wanted. I drove through slowly, looking at both new and used. One of your salespeople - a lady - smelled blood in the water and started following my car on foot as I drove around.…

In sales, we’re always told, it’s just a numbers game-play the averages, grab more Ups and your sales career will be just fine. It’s during these times that Dr. Sales Manager quickly discerns that the sales patient is suffering from Up-tile dysfunction; the remedy to give a much needed “lift” back in the sales person’s career, is to simply grab more customers.…