NANCY SIMMONS's Blog – May 2012 Archive (1)
While They Wait....COMMUNICATE!
I was visiting a dealership repair center recently, and while sitting in the customer lounge working on my laptop, I couldn’t help but identify with some of those “waiters”, who during my 30+ years in retail, I referred to them as just that…”waiters”. I watched and recognized emotions of restlessness, uncertainty,…
Added by NANCY SIMMONS on May 12, 2012 at 11:00am — 13 Comments
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