• BDC, Call Center...BS...Call It What It Is!
• The Value of A Promise Kept
• What The Merovingian Can Teach You About Marketing
• More ZMOT!...Really?
• SEO VS PPC DD11 Recap
• It's Not What He Knows...
• The Secret Weapon

• BDC, Call Center...BS...Call It What It Is!
• The Digital Divide - It's not what you think it is
• Automotive News Microsites And Acton Toyota, Done Right and Done Wrong
• Coffee's for Closers...Negotiation AINT the close
• The Value of A Promise Kept
• Future Auto World...What'a ya Think?
• TrueCar, KBB & Edmunds: an Objective View

2013

• May (1)

2012

• October (2)
• April (1)
• March (4)
• February (1)
• January (2)

2011

• November (3)
• September (1)
• June (1)
• April (1)
• March (2)
• February (1)
• January (3)