Quit doing the same thing over and over, expecting to achieve a different result. If you are not happy with the profit margins of your service department, join us for our upcoming Service Management training seminar. Learn how to increase your revenue, set realistic goals and improve your overall quality of life.

Don’t let yourself become insane.

This class is…

Many times technicians and advisors recommend services based on the latest program that compensates them financially for selling it to customers. Listen to this call by clicking the link below, and find out the Fixed Performance approach to recommending services for your customers...you won't regret it! Unless you don't want to sell more work and retain your customers? This…

I find it interesting that many dealerships blast a client with high-pressure sales tactics on maintenance items before they even diagnose the primary concern. If a customer brings their car in for a squeaking noise in the brakes, and they are offered $856 of other maintenance that is needed in the advisors mind before discussing their primary concern, this advisor is heading for trouble.

Many times technicians and advisors recommend services based on the latest…