Mike Myers's Blog – May 2012 Archive (1)

"Stop believing your customers! You're too nice!"

I want to touch on something I'm starting to see in my dealership. Just a quick summary, I work in a "negotiation-free" store where we display upfront pricing and make buying easier. With that comes some other changes in our culture; sales not paid on gross profit but units, and the way we hire among other changes. The way we hire and WHO we hire is what I want to…

Continue

Added by Mike Myers on May 8, 2012 at 1:00pm — 19 Comments