Zuck gets Fancy - PIN THIS!

When Zuckerberg acts, rumors and a mass of people follow.

Recently Zuckerberg "liked" a post on Facebook and the comment went from less then 20 to 20,000 in a matter of minutes. It was a random comment, but the point is that people follow Mark.

So, when Mark recently joined Fancy (thefancy.com), people started asking - what's so Fancy? (…

Having run my own brick and mortar businesses for a number of years I am very familiar with the ebb and flow of customers and their spending habits. I have always tracked sales, customer count, costs and how effective my marketing has been. Whenever I noticed any kind of downturn I immediately looked for answers.



If I were to have had an unexpected downturn in the last month or so I would have been scratching my head wondering why just like many of you may be doing right now. One of…

http://www.automotiveinternetsales.com

Discussing "Pay Plans", Commissions, Bonuses (And WHY) Inside an Automotive Internet Sales 20 Group - Sean V.…

After more than a week of preparation, the day had finally come: I was ready for my first live chat interaction as an ActivEngage VSA. I looked over at Jake, who took off his Phillies cap and scratched his head. Like all of our…

For sure, no dealership manages and maintains its warranty claims process as cleanly and thoroughly as they should, but given the nature of the job, probably the best they can.

Still, because processing warranties correctly requires diligence to warranty claim integrity by so many people in fixed operations, the devil can too easily hide in the details. When this particular devil’s left unchecked, the result can be costly to the dealership.

According to a new…

http://dealeretraining.com/

http://www.linkedin.com/in/stansher83

https://www.facebook.com/dealeretraining



As automotive dealerships start to accept internet marketing and even working with a…

Have you ever attended a workshop and had questions that you did not want to ask publically?  Did a workshop presentor spark your interests but there was not enough time to dig into specific questions you had?  You are not alone.  We have modified AutoCon to meet the feedback we received from automotive professionals.  They wanted more, and we delivered.

At the end of each full…

There were ten cars in this years lineup. Tyler and I were the judges. Here they are.…

Well friends, here we are out in the bus for the first time, Saturday, June 9th 2012.  We are parked at the Ursa, Illinois City Park here in West Central Illinois, just a stones throw from the Mississippi River. It's Ursa Park Days, known to the locals as the annual Pork-O-Rama.…

Have you…

Sharing a really interesting article I came across today on Business Week - the high cost of 'rework and redundancy' in the automotive industry. It is important to stay current on the latest innovations, and investing in research to grow the industry is important. But as this article opines, sometimes it can get out of hand, going from innovative to redundant. The infographic is particularly worth checking out.

What do you all think? At what point should automotive researchers stop…

It's official!  Google has finally announced guidelines and recommendations on how to build mobile websites that work best for users and Google.

Google recommends building your mobile site with a responsive design approach.  This means that your mobile site uses the same URL as your main site, and serves the same HTML, but uses CSS to change how the page is…

As our inboxes become inundated with reports from both manufacturers and big-box automotive groups gleefully boasting of double digit gains in sales, one cannot help but hum the song, “Welcome back Kotter,” look up and be thankful that maybe, just maybe our industry is on its way back. We recount 4 years ago, walking past the TV and hearing the talking heads’…

Speakers/presentations reviewed and selected by dealers; submission deadline June 29th

SALT LAKE CITY, UT - DrivingSales today announced that speaker and presentation proposals are now being accepted for consideration for the fourth annual DrivingSales Executive Summit (DSES). The DSES is the most authoritative event for innovative dealers, and will be held Sunday, October 21st through Tuesday, October 23rd, 2012 at the Bellagio Las Vegas. Early-bird…

The most trusted name in live chat brings the best blog posts and auto news stories right to you! We monitor industry trends, current events and the auto dealer community every week to bring you the top blogs and automotive stories from around the globe. This weekly edition – the President turns pop star, Hubspot teams up with Hootsuite, and GM makes big…

Well, here it is, the first videos from the Shottenkirk Traveling Showroom.  We like to think we're on the cutting edge, and as you can see, we truly might be. This has got to be unexplored territory.

Tomorrow, before I hit the road, I'm going to my weigh-in. We're going to see how much I weigh at the beginning of our Summer, and we'll see where I…

It has already been established that the most exciting time during the sales process is the delivery.  A perfect delivery can erase a debauched meet and greet, poor finance service, and the arduous negotiation over a couple of hundred dollars.  After spending hours with your customer, how do you want them to remember your dealership?

Your customer will remember your dealership every month they have to make their payment.  They will think of your dealership each time they pay for an…