Thomas F. Jung's Blog – June 2018 Archive (4)

Biggest challenge today? Making communication easier

Interchange of information is crucial in business. Especially if you aim to transmit essential messages such as repair scheduling, tire replacement, or the cost of new car components.

Emails today usually end up unanswered or in the spam folder. Phone calls go unreturned because voicemail is no longer the first place to check when…

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Added by Thomas F. Jung on June 15, 2018 at 4:49am — No Comments

Forrester’s customer service trends for 2018

Customer relationship management (CRM) tools are some of the biggest buzzwords in recent years. By 2021, Gartner predicts that CRM will be the single largest…

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Added by Thomas F. Jung on June 15, 2018 at 4:47am — No Comments

How Millennials’ buying habits change the auto industry

After more than a century on the road, the Americans are changing the way they drive. As of April 2016, the Millennials are the largest living population in the United States and they will make a huge impact on the auto industry. If you want your dealership to prosper, you need to get to know your target group well.

Millennials today are…

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Added by Thomas F. Jung on June 14, 2018 at 3:12am — No Comments

DMS integrated texting is worth paying for

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Time is money, and no one likes their time wasted. So, if you are not using the newest technologies, you are missing out on lucrative business opportunities. When it comes to texting – it is a relatively old technology – for more than 25 years people have been using it non-stop. And this…

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Added by Thomas F. Jung on June 14, 2018 at 3:09am — No Comments

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