This week, Jeff begins a new series on how to find great service advisors, where to find them, and how to make them the best for your dealership! He will show you how to motivate your current advisors, post effective job advertisements, and how to train them for highest retention. Stay tuned for the first few tips of the series! Copyright 2018 Wm Jeff Cowan
Website: automotiveservicetraining.com
ContinueAdded by Jeff Cowan on June 28, 2018 at 12:00pm — No Comments
Summer is officially here! It's easy to get wrapped up in the nice weather, to have the urge for vacation, or to loosen the reins within your career. This week, Jeff discusses how to make the most out of your summer! Whether it's having meetings outside or incorporating seasonal training, there are many ways to make this summer your best yet! Stay tuned for his best tips and techniques. Copyright 2018 Wm Jeff Cowan
Website: TheJeffCowan.com…
ContinueAdded by Jeff Cowan on June 26, 2018 at 12:00pm — No Comments
Summer is officially here! For many of us, that means business is booming, challenges arise, and we can feel easily overwhelmed. This week, Jeff discusses a three-step solution to staying on top during summertime and maximize your time on the drive. The bottom line is that we can't change reality- we can only embrace it! Copyright 2018 Wm Jeff Cowan
Website: automotiveservicetraining.com
ContinueAdded by Jeff Cowan on June 21, 2018 at 12:00pm — No Comments
Struggling with getting the presentation? Or even struggling with up-sells? The key is to reassure your customer that they are in the right place, at the right time, with the person who can get the job done. Stay tuned to hear exact word tracks for this technique, tips to get the sale, and increase your up-sells! Copyright 2018 Wm Jeff Cowan
Website: TheJeffCowan.com
ContinueAdded by Jeff Cowan on June 19, 2018 at 12:00pm — No Comments
Do you find yourself managing someone that just seems untrainable? Why is it that after one year on the drive, good habits go out of the window? Easy- change is happening! There are five key points that happen when the fear of change kicks in. Stay tuned to hear Jeff's tips, how to address them, and how to embrace change! Copyright 2018 Wm Jeff Cowan
Website: automotiveservicetraining.com
Added by Jeff Cowan on June 14, 2018 at 12:00pm — No Comments
This week, Jeff discusses how to counter the dreaded price objection! It's a simple concept; You don't decrease your price, you increase the value! Stay tuned to hear many ways that Jeff suggests to increase the value on any product or service you sell. Copyright 2018 Wm Jeff Cowan
Website: thejeffcowan.com
ContinueAdded by Jeff Cowan on June 12, 2018 at 12:00pm — No Comments
This week, Jeff continues with the last five myths of this series. Stay tuned to hear what they are, how to bust them, and back them up with facts. Each one is perfect to use as a training tool, meeting topic, or simply food for thought! Copyright 2018 Wm Jeff Cowan
Website: AutomotiveServiceTraining.com
ContinueAdded by Jeff Cowan on June 7, 2018 at 12:00pm — No Comments
This week, Jeff discusses how to assess yourself at the halfway mark. We've made it to June, with just six months left to reach your yearly goals! Are you ahead of target, on target, or behind? Jeff covers each category and tips to re-evaluate. Copyright 2018 Wm Jeff Cowan
Website: TheJeffCowan.com
ContinueAdded by Jeff Cowan on June 5, 2018 at 12:00pm — No Comments
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