Greetings,
Do you know who the life blood of your service department is? Without this person your Technicians would not have orders to fill.
This person can make all the difference in your customer's experience. They are the first and the last person that your customer will talk with. A top performer in this position can make your…
ContinueAdded by Rob Gehring on June 30, 2014 at 9:15am — No Comments
Added by Rob Gehring on June 18, 2014 at 2:17pm — No Comments
How do you deal with conflict in your dealership?
Do you meet your problems head-on, or do you simply avoid them all together?
When you deal with your issues face to face, does it achieve the desired result? The way we handle day to day situations can make all the difference in our quality of life.
Click the link below to hear how to…
ContinueAdded by Rob Gehring on June 11, 2014 at 12:30pm — No Comments
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