Big Tom LaPointe's Blog – July 2013 Archive (1)
Don't ignore CSI and end up like the dodo – or Mercury
AutoWeek spotlighted the ’53 Mercury on their website, and it got me thinking how sad it is that such a storied brand has fallen by the wayside, and that dealerships that aren’t careful can also end up like the dodo bird or Mercury brand.
CSI is critical to SURVIVAL
One of the intangible benefits for our Live Chat products is that it can help guard your CSI. Not just the CSI the factory measures, but the one that has your customers posting…
ContinueAdded by Big Tom LaPointe on July 15, 2013 at 3:30pm — 2 Comments
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