Rob Gehring's Blog – July 2011 Archive (3)

Controlling Expenses

I will never discount gross profit as a key to building net profit results. A client of mine however is growing gross profits in wonderful fashion. Gross profits have doubled in the last 18 months yet net profits are less than stellar. He is profitable and I will admit a rookie manager that the real result will always be the bottom line net profit. In developing a manager towards improved net…

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Added by Rob Gehring on July 26, 2011 at 9:09am — No Comments

Customer Pay Work

Customer pay service work is the best way to grow cash flow from fixed operations. Be sure your staff starts with a good walk around inspection and takes the time to interact with the customer in detail. Maintenance that has in the past been missed and not recommended must be the primary focus. Dust off the flush equipment and get aggressive in checking fluid conditions. People are keeping their vehicles longer and are more willing to put money into maintenance. Be sure your customers…

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Added by Rob Gehring on July 12, 2011 at 8:51am — No Comments

Please help 14-Year-Old Sayshae Findley as She Battles with Cancer

I consistently post automotive related content onto the Dealerelite.net website on a consistent basis. I don't ask for much but if you could help promote this blog which will raise awareness for 14-year-old Sayshae Findley, who is battling cancer, I would greatly appreciate it. Thank you.

Have you ever wondered how you can make a difference in someone’s life? Please join us in our efforts to support the family of Sayshae…

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Added by Rob Gehring on July 1, 2011 at 3:20pm — No Comments