The number one area that your Customers would like you to improve in is… Communicating with your Customers.
Most of you reading this would say “We do communicate with our Customers all the time! We call them; we send them emails…why we even have a monthly newsletter that we send out. What more could they possibly want?”
Maybe…just maybe…they might want you to communicate with them the way they like to be communicated with…whaddya think?
Have you asked your Customers…
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Added by Leonard Buchholz on August 10, 2010 at 3:28pm —
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Press Release
- Mark Hergert Offers Franchise Program for No Fund No Fee Client Referral Program at Auto Credit Dealer Marketing Lead Exchange
2010-05-08 20:46:11 -
if approved, a franchise can sign up their own dealers and manage their own prospects with the quality leads generation system that AutoCredit Dealer Marketing has been using for years with successful…
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Added by Mark Hergert on August 10, 2010 at 1:02pm —
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PRESS RELEASE
Auto Credit Express Acquires AutoNet Financial Web Sites…
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Added by Mark Hergert on August 10, 2010 at 12:55pm —
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This morning, I woke up to probably the most frightening thing that could ever happen. There was a mouse in my room at the house I'm currently living in with two roommates.
Even writing that sentence gives me hives and I'm so close to doing one of those Hollywood screams with real tears.
I quickly made a phone call to my father, (yes, a girl in her late 20's still calls her dad when there's a problem), and insisted that he come and help me pack a bag to satisfy me for an…
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Added by Katie Colihan on August 10, 2010 at 11:00am —
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Anyone else kind of slugging through the day? It's Monday in the East Coast (well, everywhere, I suppose), and it's hot. I'd like to be at the beach sipping on Gatorade and reading a raunchy novel. But, it's a work day for me.
5 years ago to the day, I was sitting in my cubicle, going through thousands of leads and sending them in for credit to our lead source vendors. 5 years ago, I was a manager/operations director of a BDC in New Jersey. The powers that be also…
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Added by Katie Colihan on August 9, 2010 at 12:57pm —
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I was traveling recently when I noticed a young man standing in the same line as me for the San Diego flight. Like many of you traveling and spending a lot of time in airports, I become a "people watcher" to pass the time.
As I have "aged" (a kind word for getting old) I find myself watching younger people, especially the kids. I think that children, who are mostly excited to be traveling and filled with boundless and seemingly endless amounts of energy, are the most fun to watch.…
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Added by Leonard Buchholz on August 9, 2010 at 11:25am —
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The strategic contribution of individual employees can and should be measured. Why? Too often, companies invest heavily in articulating their Mission, Vision, and Values, but stop short of clarifying and clearly communicating how each employee can play a roll. A company’s employees execute that company’s Mission, Vision, and Values on a daily basis by virtue of their daily activities. Those activities are the strategy…and ultimately enable the company to realize its Mission, Vision, and…
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Added by Richard W. Burke on August 8, 2010 at 1:25pm —
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To train -- or not to train -- is not the question according to automotive advertising agencies who understand the importance of investing in the people part of the sales and service process by providing training before, during and after the sale. Training has often been considered as an afterthought by auto dealers who have enjoyed the luxury of having more customers than cars with a never…
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Added by Philip Zelinger on August 7, 2010 at 1:04pm —
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Dealer is looking for experienced, aggressive GM for luxury store in LA.
Do not send me a resume and do not respond on this network.
Your inquiry will be kept confidential.
Send me brief email to grant@grantcardone.com.
This is a great position!
I will put you in touch.
Grant…
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Added by Grant Cardone on August 7, 2010 at 11:36am —
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Members of Dealer Elite. Many of you have asked that I build my
Close the Sale App for Droids and Berries. Within 36 hours we are ranked
#29 of the 50,000 apps at Itunes. Thanks to all of you who have already downloaded and reviewed it and are using it.
Help me get this app to #1 by downloading on your itunes account and giving it a review. Then share the link below with your friends so they do…
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Added by Grant Cardone on August 5, 2010 at 10:30pm —
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Eliminate Employee Turnover with 3 Simple Steps
Foster Employee Loyalty Using Proven Techniques
Ever wonder how successful companies inspire loyalty and motivate employees to perform at peak levels while others struggle to retain mediocre…
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Added by Kevin "Friend Me" Bradberry on August 5, 2010 at 2:00pm —
3 Comments
I have been in Internet marketing for many years now and I have seen it evolve. Though, I learn something new everyday. I am a Professional Internet Business Consultant. I work with many different industries from Landscape Contractors to Dentists and Lawyers. I have sold all types of Internet Marketing from Sponsored Links (Adwords or Pay Per Click), Local Map section or One Box placement, Local Organic Customer Connection Pages, Social Media, News Articles, Blogs, Web Design, and Search Engine…
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Added by Eric Dean on August 5, 2010 at 1:35am —
1 Comment
As a veteran of the Automobile business I understand the pressure on Managers to deliver on every up that visits the property. Some Dealers say each up or opportunity has a cost of about $350 in marketing expense. I certainly remember some of those opportunities, desking the loss leader first thing Saturday morning.
I also understand, from 10 + years of Internet marketing, dealers I have worked for are spending as much as 15K monthly to pay for leads. Those leads are also…
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Added by Craig Darling on August 4, 2010 at 4:32pm —
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What are your "Retention-Proof"
numbers for Variable and Fixed? What is your plan to "Retention-Proof"
your Biz in this 11M market today? Think About It!
Tom Wiegand
A Synergy Coach, LLC
Added by Tom Wiegand on August 4, 2010 at 2:14pm —
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I assure you this will prove to be one of the most useful apps you ever have.
Go to itunes and get Close the Sale App and have in your hand a close for EVERY situation. Click here and download it now!
Close the Sale App by Grant Cardone
Added by Grant Cardone on August 3, 2010 at 11:17pm —
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Good morning to all.
This morning I was remembering the sales meeting I would have with my "troops" at the beginning of every month.
Since last month is over and it is so easy to say "i'm tired", "no one comes in after the close of the month", we do two thirds of our business in
the last two weeks. It seems acceptable at times for the energy, the
fire , the passion to make a deal to fall off to almost nothing for @…
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Added by Troy Spring on August 3, 2010 at 10:16am —
1 Comment
It's been a while since I published some "how to" articles on link building and Automotive SEO strategies. Many people have said that that "Content is King" and I would like to append to that adage "and links are the Queen". Car dealers who would like to increase the number incoming links to their primary domains can read further to see if any of my suggestions are new ideas. If so, add them to your digital marketing strategy to increase the search…
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Added by Brian Pasch on August 3, 2010 at 9:42am —
2 Comments
I am a litte miffed. Why would a dealer not want 100% engagement of their web site visitors in real time? It's like having a salesperson on your lot 24 hrs a day seven days a week "upping" every customer and getting vital sales info from them. Are dealers afraid of the cost? Do they think it works? had a bad experience? I don't know. And that is the reason for this post. I really would like everyones opinions and thoughts (even if not the most glowing recommendations or comments) Don't get me…
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Added by Rick Wuest on August 2, 2010 at 7:41pm —
4 Comments
It is not enough to measure.
That's right, I said it.
Measuring your numbers is a waste of time if you don't do anything with the numbers you measured. In order for the numbers to mean something, you must do something with them. It is not enough to just gather and store the information.
"You must measure what you need to manage".....and...."you must inspect and evaluate the efforts of your people daily" says Don Reed, CEO of DealerPro Training…
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Added by Leonard Buchholz on August 2, 2010 at 2:43pm —
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How do you describe someone who in a 17 year period as Design Director of BMW…
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Added by charles bayer on August 2, 2010 at 3:34am —
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