Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. …

Black Book, a division of Hearst Business Media that provides industry-leading used vehicle valuation and residual value forecast solutions, released its Used Vehicle Retention Index for July, showing the Index unchanged from June and resting at 113.0. The Index has now moved positive or unchanged in three of the last four months. …

Black Book, a division of Hearst Business Media that provides industry-leading used vehicle valuation and residual value forecast solutions, unveiled today its latest white paper, offering insight and best practices today’s online trade appraisal process during a vehicle transaction. The paper, titled: “Trade Appraisal: How to narrow the gap to close more deals”, can be viewed by clicking…

Things have changed considerably with the state of marketing measurement and we wanted to know how dealers are adapting to new measurement tools like Multi-Touch Attribution. So, in April 2017, we decided to ask and surveyed approximately 120 dealers for our State of Automotive…

Inequity/Negative equity of Customer trade-ins is an every day occurrence in Dealerships that I see today. I am starting to see deals stacking higher in F&I offices on rehashes particularly around the amount financed and term.

Is this a trend being seen nationwide by others where Dealers are asking for more money and longer terms and being rejected?

Are we heading for an inequity/negative equity perfect storm? If we keep pushing longer terms for a need of a…

As our company Fixed Performance enters into its 15th year helping dealerships improve their fixed operations as its founder I have to reminisce. I recall starting out without a single client and no recognition to having a wait list and traveling around on a private plane for my visits. Nobody in the car business can…