Hispanic consumers in the U.S. have spoken; they are shopping for brands that affirm their culture
and empower them as individuals. Over 56 million strong, this is a population that does not want to be sold to and highlighted, but rather included. Proud of a rich…
ContinueAdded by Joseph Little on August 10, 2015 at 12:51pm — No Comments
A dealer in Washington state has taken a highly unusual - and unheard of - path to customer retention and loyalty. According to Automotive News, Denver Morford, dealer principal at Barry Chrysler-Dodge-Jeep-Ram in Ephrata, Wash.,…
ContinueAdded by Mike Gorun on August 10, 2015 at 12:22pm — No Comments
http://www.BradleyOnDemand.com 856-546-2440
Make Money Mondays With Sean V. Bradley - How To Handle Price With Internet Prospects.
This week's episode talks about "How To Handle Price" online, with Internet prospects or with "Phone Ups".
So many Car Dealerships…
ContinueAdded by Sean V. Bradley on August 10, 2015 at 11:02am — 2 Comments
ALBANY, N.Y. – August 10th, 2015 – Auto/Mate Dealership Systems (http://www.automate.com) announced today the release of a new corporate video that reflects its new marketing initiative, "We Do Business Differently." The goal of the initiative is to raise awareness among auto dealers that Auto/Mate's consistent focus on employee happiness results in a better customer experience for its…
ContinueAdded by Mike Esposito on August 10, 2015 at 9:48am — No Comments
For many of us email management isn’t always a top priority, but perhaps that is something we need to change. By doing so, you can cut the clutter; reduce your stress and delegate tasks to your employees and coworkers.
One of our team leaders utilizes a method he calls the 3D method and says if followed correctly it works…
ContinueAdded by Paul Potratz on August 9, 2015 at 4:30pm — No Comments
http://www.dealerstrong.com/how-to-nourish-a-bdm-bdc-gardening-101/
July 9, 2015
The Business Development Center (BDC) provides nourishment for the entire dealership, much like homegrown vegetables nourish a family. Just as it…
ContinueAdded by Wendy Reeves on August 8, 2015 at 6:06pm — No Comments
As you know, we are constantly researching technology, trends, and best practices for our clients. This includes finding the best way to film dealership footage.
Our team is use to attaching their cameras to a jib crane system in order to achieve a wide shot for our clients. Which, works great, but is there something better out there? Unless you…
ContinueAdded by Paul Potratz on August 8, 2015 at 4:30pm — No Comments
Added by Paul Potratz on August 7, 2015 at 4:08pm — 1 Comment
Welcome to this week's edition of Black Book Market Insights, with in-depth analysis of used car and truck valuation trends and insights straight from the auction lanes. This week’s report also includes highlights and insights from the Specialty Markets. Click here to download the full report.
The Black Book editors conducted a thorough analysis of segment depreciation performance over the last three months. It is clear where…
ContinueAdded by Black Book on August 7, 2015 at 1:18pm — No Comments
Many people still remember writing letters to their congressmen or senators whenever they had an issue, a complaint, or feedback. It took paper, pens, envelopes, and stamps—as well as quite a bit of determination in order to get the attention of someone in a leadership position.…
ContinueAdded by Joseph Little on August 7, 2015 at 12:45pm — No Comments
Does your Service Manager need a Tune up?
Most Dealers and Managers want sustained performance from fixed operations. Like new filters and spark plugs for your car, the basics of service and parts may need a tune-up from time to time. With processes that improve your customer’s satisfaction and bolster service & parts production, your team can boost and then…
ContinueAdded by Rob Gehring on August 7, 2015 at 10:57am — No Comments
There are currently hundreds of major digital marketing companies in the automotive industry calling, emailing, and sending smoke signals to influencers and decision-makers at dealerships across the country. I say "hundreds" because I don't want to count them up, but it could actually be thousands. The point is that there are a ton.
It can be challenging to…
ContinueIn the largest buy back action in U.S. history, the National Highway Traffic Safety Administration (NHTSA) and Fiat-Chrysler America (FCA) have agreed that, in addition to paying a $105 million fine, FCA will offer to buy back 500,000 RAM pickup trucks from consumers. The value FCA has to pay consumers for their vehicles is extremely consumer friendly - the…
ContinueAdded by Chris Miller on August 7, 2015 at 9:03am — No Comments
If your dealership has a mobile website, you are probably aware that 30 to 50 percent of your total website traffic are mobile users. You also know these mobile users are performing actions with their smartphones that are aligned with serious shopping behavior. In a…
ContinueAdded by David Metter on August 7, 2015 at 8:32am — No Comments
Listen to podcast here - Listen on…
ContinueAdded by Joseph Little on August 6, 2015 at 3:30pm — No Comments
Much like the rest of the social media world, Facebook is continually changing. One aspect they have been working on and improving is their approach to videos.
Thankfully, the days of scrolling through your news feed and having a video instantly play are long gone. Facebook has…
ContinueAdded by Paul Potratz on August 6, 2015 at 10:08am — No Comments
Industry veteran heads development of industry-leading analytics and reporting platform
Chapel Hill, N.C. – August 6, 2015 – 3 Birds Marketing, provider of fully responsive marketing solutions to the automotive industry through the integrated Wire 3.0 platform, is proud to announce Doug Van Sach as its new Vice President of Analytics & Insight,…
ContinueAdded by Paul Mirek on August 6, 2015 at 10:00am — No Comments
Women are responsible for two-thirds of the vehicles brought in for repair. Dealerships who understand this and seek to deliver the ultimate customer experience will reap the rewards at their service drive.
Offering top-notch car services in this department is critical for retaining women clients, as well as for up-selling a new or leased…
ContinueAdded by Anne Fleming on August 5, 2015 at 6:25pm — No Comments
Below is snapshot from the 2015 Toyota Corolla video I posted on our dealership's
Facebook page. The link to the video can be found here.…
ContinueAdded by Colin Ziemer on August 5, 2015 at 4:23pm — No Comments
With more and more people flocking to Google+, the site continues to improve the user experience. With its latest improvements, Google is rethinking some things and making important changes to help users interact and use the site more…
ContinueAdded by Joseph Little on August 5, 2015 at 4:08pm — No Comments
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