Isn't life funny?  Things happen all around us.  Sometimes you pay attention and somethings should be ignored.  But, as the old saying goes, life isn't about what happens to us, it's about what we do when something happens.  As a member of this planet for over 55 years, I've come to the conclusion that there are just 3 choices to everything in life.  While some of you may think I'm over simplifying, take a few minutes to finish this article and see what I mean.

To keep things…

Things are moving fast these days.  Business is conducted at the speed of a mouse click.  To gain a competitive advantage and have any chance at success, you not only have to know who your competition is, but you need to understand them as well.  Too many managers, owners, and top executives have lost sight of the real competition out there.  So, just who is the real…

Over the years, I've had the privilege of spending time with some of the best speakers, trainers, and mentors on this planet.  Many of you know that I count Jim Zieglar as a friend.  We've known each other since the mid 90's and he has always gone out of his way to help me, encourage me and on rare occassions even ask me a question.  Through it all, it's always been fun and educational.

I've been able to spend quality time with Mr. Les Brown and listen to his advice as I was…

Average is a term I think is often overused.  Average income, average performance, average height, age, etc.  But, when it comes to sales performance, what does average really mean.  For some it means the worst of the best.  For others, it's the best of the worst.  I'm from Jersey.  For me it's the "Cream of the Crap."  Average for me is doing just enough to stay out of trouble and under the radar.  And, if you are perfectly happy, there is nothing illegal about that.  However, you give up…

Whether you're on the road like I am, or working in a showroom, you have to produce.  At the end of the month, the results fall squarely on your shoulders.  But, if you believe that you have to do it all in order to reach those goals, you'll never get there.  Clawing your way to the top is never very effective.  But, being carried to the top is not only a better way to travel, it's a faster means to an…

Today we live in an instant society.  We want instant answers to all of our problems, concerns, career moves, etc.  Thanks to the Internet, a lot of information can be instantly in front of us.  Because of ATMs, we have access to our money - "Instantly."  And, too many of your customers are in a bad way because of instant gratification.…

     If you had to pick a group of favorite failings, you’d be hard pressed to keep the list small.  Failing is generally what precedes massive success.  In fact, its’ difficult to name a significant invention, person, or other creation, without discussing the failing that occurred right up to the moment of success.

     However, in an attempt to share with all of you, the importance of risk, and the necessity of failing, I present my favorites.  These are my top five from…

I'm a baseball man.  I could give up watching all other sports if the season went all year round.  It's a great sport to watch because on any day, someone could literally come out of nowhere and change the season.  As a Lifetime Yankee fan, being around when Bucky "Bleepin'" Dent took the Yanks past Boston to win another series was incredibly satisying.  Seeing it again with Aaron Boone two decades later brought back those same feelings.  Yet, neither one of them will ever be considered for…

At The Dealer Resource Group our goal is to provide the highest level of service to our dealer clients.  Our 21st Century Selling System(c) teaches ethical sales skills for the curent market.  Our goal is to lead by example, practice what we preach, and really walk the walk.  Doing so often attracts the best of the best.  This announcement is just that.

Here are our newest additions to the DRG Team:

Gene Diehm

Gene Diehm has been…

Training.  It's an important element to any successful department.  While it's my livelihood now, when I was managing dealerships, I think I missed a lot of opportunities to be a better trainer.  Standing in front of a room for an hour or less delivering a technique or other instruction, just didn't create the improvement I was looking for.  Later in my career, many managers confirmed that belief with their own experience.  While multi-day training programs, with notebooks and class…