Ujj Nath's Blog – August 2017 Archive (2)
Rest in Peace Multi-Point Inspections!
Since multi-point inspections became standard, dealers have followed the same old processes. A customer comes into the service drive; the service advisor checks them in; a technician takes the car, examines it, then gives the…
Added by Ujj Nath on August 29, 2017 at 10:00am — No Comments
Are you Killing Customers Softly with the Same Old Song?
In a recent…
Added by Ujj Nath on August 7, 2017 at 9:53am — No Comments
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